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Castleton Hotel

3.0 star property
3-star hotel near Hyde Park

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Castleton Hotel

Photo gallery for Castleton Hotel

Exterior
Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Exterior

Overview of Castleton Hotel

Reviews
5.2

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
164-166 Sussex Gardens, London, England, W2 1UD
  • Popular LocationHyde Park5 min walk
  • Popular LocationMarble Arch16 min walk
  • Popular LocationOxford Street4 min drive
  • AirportLondon (LHR-Heathrow)42 min drive

Room options

View all photos for Double Room

Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room (1 single bed)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room (1 single bed)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Arriva Hotel
Free WiFi
Restaurant
Housekeeping
24/7 front desk
3.7 out of 5, Good, (1200)
The price is $291
per night
$349 total
includes taxes & fees
May 10 - May 11
Arriva Hotel

About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 5 min walk
  • Kensington Gardens - 6 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 4 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • The Bear - 3 min walk
  • Angus Steakhouse - 4 min walk
  • Sawyers Arms - 2 min walk
  • Bonne Bouche Catering - 4 min walk
  • The Dickens Tavern - 2 min walk

About this property

Castleton Hotel

3-star hotel near Hyde Park
As a guest of Castleton Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Castleton Hotel offers 46 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Secured self parking on site (GBP 30 per day)
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Renovations and closures

This property is closed from May 17 2024 to May 16 2025 (dates subject to change).
This property is undergoing renovations from May 17 2024 to April 17 2025 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.

Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London

Frequently asked questions

How close is Castleton Hotel to the airport?

Castleton Hotel is 11.2 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Castleton Hotel?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Castleton Hotel on Apr 28, 2024 start from $76.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castleton Hotel have an airport shuttle?

Airport shuttle services are not available at Castleton Hotel.

Does Castleton Hotel offer free breakfast?

Castleton Hotel does not offer free breakfast.

Is there a casino at Castleton Hotel?

No, there is no casino at this hotel.

What time is check-in at Castleton Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Castleton Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 30 per day.

Does Castleton Hotel have a pool?

Castleton Hotel does not have a pool.

Does Castleton Hotel have a spa?

There are no spa services available at this hotel.

How close is Castleton Hotel to downtown London?

Castleton Hotel is 2 mi away from London.

Castleton Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 22 out of 228 reviews" "
Rating 8 - Good. 44 out of 228 reviews" "
Rating 6 - Okay. 47 out of 228 reviews" "
Rating 4 - Poor. 49 out of 228 reviews" "
Rating 2 - Terrible. 66 out of 228 reviews" "

4.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty awful
Avoid if possible. Cheap, yes, but not worth it. I was genuinely afraid of touching the carpet (complete with suspicious stains) with my shoes off. Room was tiny and bore no resemblance to the photos advertised (particularly the bathroom). Bars on the windows were a charming touch. Won't be back
Stayed 1 night in Jan 2024

10/10 Excellent

tejanandreddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect.
Stayed 2 nights in Dec 2023

4/10 Poor

Paula

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in at 6pm, got given key to the room. When we got to the room it had not been cleaned from the previous guests. Went back to reception, they said sorry and give us 10 minutes and it will be ready. Went back to the room after 10 minutes, they had gone over board on the air freshener. Not convinced it was fresh bedding. Big lump of green mould in the wardrobe, window mouldy, chipped paint on the walls.
Stayed 1 night in Dec 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good hotel for the price, staff were all friendly - would stay there again when in London.
Stayed 1 night in Dec 2023

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor.
I don't mind budget hotels and mever really bothered about peeling paint or chippped woodwork etc but this was something else. We doscovered when we checked in that the water is not suitable for drinking. Why they provide tea and coffee making facilities when you can't use the water is beyond me. The window was drafty and had no proper curtain. Directly outside our room was industrial units that were noisy and kepy us awake. The fire alarm in the hotel went off a few times also in the night which woke us up. The shower was great but the second morning we had no hot water so couldn't even wash.
Stayed 2 nights in Dec 2023

4/10 Poor

Gab

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was well located. The bed was very comfortable. I didn't have drinkable water in the room. During my stay i had to ask to clean the garbage in the roomand ask for toilet paper in kleenex. The room was not vaccum during my stay. I was told if I wanted room service to go to the reception desk. Would suggest to have some hook a table and a chair in the room. A small dresser. Lack of space in the closet 2 hangers.
Stayed 16 nights in Dec 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Average- clean bed was what I needed
The hotel is average. However, based on the princess I’ve paid good enough. Clean bed all I needed. However, the shower was terrible! It was barely going when it was hot and when I reported to the hotel they done nothing on it. So I couldn’t wash my hair.
Stayed 2 nights in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Guy

Stayed 1 night in Dec 2023

4/10 Poor

Wayne

Business traveler
Should have read the reviews. Cramped poorly unkept room. Bathroom was very small and shower curtain didn’t pull across, shower was either scalding hot or freezing cold. Dared to plug in the tv but when the electrics started hissing thought better of it. Not impressed.
Stayed 1 night in Dec 2023