10/10 Excellent
Nghia Trong
Traveled with partner
Mar 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corpo Santo has raised the bar on my expectation of what customer service is all about. From our 1st check-in, to all the EXCELLENT services provided: ie purchasing tour attraction tickets (besides the free tour given by knowledgeable staff; ie Miguel), suggestion to local attractions/dining options (ie Ana), etc. This was our 1st European trip, so having a customer-oriented staff helped in the nervousness of navigating the unknown.
The free breakfast provided was not only professionally presented but was DELICIOUS!! From the fresh juices (changes daily) to the gourmet coffee, we always felt satisfied walking away from the fresh meal to tackle our daily events. Complimentary drinks are provided daily at the lodge, as well as midnight snacks (changes daily) for those that hang out late.
Take advantage of the 20 minutes free massage given by Anabela and Jessica: I ended up extending mine because it was THAT great!!
The only thing I would note is that the mini fridge in the room does not chill the drink enough. This might be a unit issue (designed to not chill, but keep cool), as having it replaced by another unit ended up with the same result. If you want a nice chilled/cold drink, ask desk to have them drop off a bucket of ice!
Everyday here was EXCEPTIONAL!! I HIGHLY recommend family/couple that wants a no-hassle stay to consider this establishment. Thank YOU Corp Santo staff members for a wonderful memory. We'll be back!!