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Swiss-Garden Hotel & Residences, Genting Highlands

3.5 star property
Family-friendly 3.5-star hotel near Genting Highlands Premium Outlets

Choose dates to view prices

Photo gallery for Swiss-Garden Hotel & Residences, Genting Highlands

Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, sun loungers
Exterior
Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
Lobby
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000
  • Popular LocationGenting Skyway5 min drive
  • Popular LocationGenting Highlands Premium Outlets7 min drive
  • Popular LocationGenting SkyWorlds Theme Park21 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 2-Bedroom Residence

Executive 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Executive 2-Bedroom Residence

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 362 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier 2-Bedroom Residence

Premier 2-Bedroom Residence | Living area | 40-inch Smart TV with cable channels, TV

Premier 2-Bedroom Residence

  • Sleeps 4
  • 2 Queen Beds

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The price is $123
per night
$136 total
includes taxes & fees
May 30 - May 31
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About the neighborhood

Genting Highlands

In shopping district.You'll find Genting Strawberry Leisure Farm and Genting Skyway within 3 miles (5 km) of this hotel. Also, Genting Highlands Premium Outlets is within 3 miles (5 km) and Chin Swee Cave Temple is within 6 miles (10 km).

What's nearby

  • Genting Strawberry Leisure Farm - 4 min drive
  • Genting Skyway - 5 min drive
  • Genting Highlands Premium Outlets - 7 min drive
  • First World Plaza - 19 min drive
  • Genting SkyWorlds Theme Park - 21 min drive

Getting around

  • Kuala Lumpur Gombak Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 59 min drive

Restaurants

  • Kedai Makanan Lok Lok Corner 66 - 5 min drive
  • Kedai Makanan Loong Kee - 3 min drive
  • Starbucks - 2 min walk
  • 虾皇海鲜楼restaurant Seafood Gohtong Jaya - 5 min drive
  • Restoran Al Esfan, Genting Highland - 1 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

Family-friendly 3.5-star hotel near Genting Highlands Premium Outlets
There's a restaurant on site. WiFi is free in public spaces. Swiss-Garden Hotel & Residences, Genting Highlands offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 3 meeting rooms available. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Swiss-Garden Hotel & Residences, Genting Highlands. Self parking is free.

This 3.5-star Genting Highlands hotel is smoke free.

  • 561 guestrooms or units
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Swiss-Garden Hotel & Residences, Genting Highlands offers 561 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 58 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Garden Hotel & Residences, Genting Highlands

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 137.8 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 137.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

How close is Swiss-Garden Hotel & Residences, Genting Highlands to the airport?

Swiss-Garden Hotel & Residences, Genting Highlands is 34.3 mi (59-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel & Residences, Genting Highlands on May 29, 2024 start from $47.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swiss-Garden Hotel & Residences, Genting Highlands have an airport shuttle?

Airport shuttle services are not available at Swiss-Garden Hotel & Residences, Genting Highlands.

Does Swiss-Garden Hotel & Residences, Genting Highlands offer free breakfast?

Free breakfast isn’t provided at Swiss-Garden Hotel & Residences, Genting Highlands, but buffet breakfast is offered for a fee of MYR 58 for adults and MYR 30 for children.

Is there a casino at Swiss-Garden Hotel & Residences, Genting Highlands?

No, there is no casino at this hotel, but Genting Casino (19-min drive) and Genting SkyCasino (21-min drive) are nearby.

What time is check-in at Swiss-Garden Hotel & Residences, Genting Highlands?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Swiss-Garden Hotel & Residences, Genting Highlands?

This hotel offers free self parking.

Does Swiss-Garden Hotel & Residences, Genting Highlands have a pool?

Swiss-Garden Hotel & Residences, Genting Highlands features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Swiss-Garden Hotel & Residences, Genting Highlands have a restaurant?

Yes, there is a restaurant on site.

Does Swiss-Garden Hotel & Residences, Genting Highlands have a spa?

There are no spa services available at this hotel.

How close is Swiss-Garden Hotel & Residences, Genting Highlands to downtown Genting Highlands?

Swiss-Garden Hotel & Residences, Genting Highlands is 2.9 mi away from Genting Highlands.

Swiss-Garden Hotel & Residences, Genting Highlands Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 114 reviews" "
Rating 8 - Good. 42 out of 114 reviews" "
Rating 6 - Okay. 17 out of 114 reviews" "
Rating 4 - Poor. 17 out of 114 reviews" "
Rating 2 - Terrible. 14 out of 114 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rahamat

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
The worst hotel I have ever stayed. The rooms are too small. There is no place to put the bag. Bathroom has no vanity. Water in the shower floes very slow. No hot water in the sink. Booked a full kitchen but there was no microwave, no pots, no utensils, not even a teaspoon to make tea, what a shame. I would say never book this hotel. I was given room 3333A. This room supposed to be numbered 3334 but the owner does not want to use the No. 4. This room is located after 3333 so I could not find my room. I had to go back to the reception from floor 33 to get a staff to come and show me the room. The staff should have told me when I checked in but they told me nothing.
Stayed 3 nights in Jan 2024

6/10 Okay

Chan

Traveled with family
Disliked: Staff & service, amenities
Check in took about 1hr even when no crowd. Lift is always full and have to wait very long. Floor of the room is dusty and they forgot to put towels and amenities. The balcony door have gap in between and insects come in at night from that gap. Breakfast is bare minimum but the coffee is good. Troublesome to always inform the front desk of ur car plate no every time u go out.
Stayed 2 nights in Dec 2023

4/10 Poor

Rehnuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Zhang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel stay in Genting.
We had stayed here for two nights in two bedrooms room which come with kitchen and living room. The general cleaness is ok. Beds are comfortable. Breakfast buffet was OK, but the egg omelets was not so fresh. So the taste was a bit weird. The hotel is not up at top of Genting Highlands. So need to drive 20 mins in order to reach casino or theme park.
Stayed 2 nights in Sep 2023

10/10 Excellent

manoj

Stayed 3 nights in Aug 2023

8/10 Good

Chow

Stayed 1 night in Jul 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

MD SHAHRIL BIN MD

Disliked: Cleanliness, staff & service
Parking area confusing.
Stayed 2 nights in Jun 2023

8/10 Good

Munawar

Overall enjoyable stay
Stayed 4 nights in Jun 2023