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Promenade Hotel Kota Kinabalu

4.0 star property
4-star hotel near Imago Shopping Mall

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Promenade Hotel Kota Kinabalu

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Free minibar, in-room safe, desk, blackout drapes
Buffet

Overview of Promenade Hotel Kota Kinabalu

Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Popular LocationKota Kinabalu Esplanade5 min walk
  • Popular LocationImago Shopping Mall9 min walk
  • Popular LocationKota Kinabalu Central Market12 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)7 min drive

Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

  • 312 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Mercure Kota Kinabalu City Centre
Pool
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (644)
The price is $58
per night
$65 total
includes taxes & fees
May 17 - May 18
Mercure Kota Kinabalu City Centre

About the neighborhood

Kota Kinabalu

City center retreat .With a stay at this Downtown Kota Kinabalu hotel, you'll be steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Warisan Square and Plaza Wawasan are also within half a mile (1 km).

What's nearby

  • Kota Kinabalu Esplanade - 5 min walk
  • Imago Shopping Mall - 9 min walk
  • Kota Kinabalu Central Market - 12 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Sutera Harbour - 4 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • Promenade Breakfast Buffet - 1 min walk
  • Big Fish - 5 min walk
  • Intan Cuisine, Anjung Senja - 6 min walk
  • Dynasty Restaurant 皇朝酒樓 - 1 min walk
  • The Lounge - 6 min walk

About this property

Promenade Hotel Kota Kinabalu

4-star hotel near Imago Shopping Mall
Promenade Hotel Kota Kinabalu offers its guests an outdoor pool and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. The business-friendly Promenade Hotel Kota Kinabalu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available on request) is available for a fee.

This 4-star Kota Kinabalu hotel is smoke free.

  • 446 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 coffee shops
  • 8396 sq ft of conference space
  • 780 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available for a fee: MYR 46 for adults and MYR 23 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 46 for adults and MYR 23 for children
  • Airport shuttle fee: MYR 50 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

How close is Promenade Hotel Kota Kinabalu to the airport?

Promenade Hotel Kota Kinabalu is 5 mi (8-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on Jun 3, 2024 start from $62.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Promenade Hotel Kota Kinabalu have an airport shuttle?

Promenade Hotel Kota Kinabalu offers a shuttle from the airport to the hotel from 7 AM to 10 PM, on request, for a charge of MYR 50 per vehicle.

How close is Promenade Hotel Kota Kinabalu to the beach?

This hotel is 3.6 mi (12-min drive) from Pantai Pulau Mamutik.

Does Promenade Hotel Kota Kinabalu offer free breakfast?

Free breakfast isn’t provided at Promenade Hotel Kota Kinabalu, but local cuisine breakfast is offered for a fee of MYR 46 for adults and MYR 23 for children.

Is there a casino at Promenade Hotel Kota Kinabalu?

No, there is no casino at this hotel.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Promenade Hotel Kota Kinabalu?

Free parking is not available at this hotel.

Does Promenade Hotel Kota Kinabalu have a pool?

Promenade Hotel Kota Kinabalu features an outdoor pool.

Does Promenade Hotel Kota Kinabalu have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine, pool views, and happy hour.

Does Promenade Hotel Kota Kinabalu have a spa?

There are no spa services available at this hotel.

How close is Promenade Hotel Kota Kinabalu to downtown Kota Kinabalu?

Promenade Hotel Kota Kinabalu is 0.1 mi away from Api-api Centre.

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 517 reviews" "
Rating 8 - Good. 239 out of 517 reviews" "
Rating 6 - Okay. 75 out of 517 reviews" "
Rating 4 - Poor. 41 out of 517 reviews" "
Rating 2 - Terrible. 15 out of 517 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Yau Chun

Traveled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Leonides, Manila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023