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Heaven Restaurant & Boutique Hotel

4.0 star property
4-star spa hotel near Union Trade Center

Choose dates to view prices

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Front of property
Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch served; local and international cuisine, garden views
Gift shop
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Popular LocationUnion Trade Center9 min walk
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)20 min drive

Room options

View all photos for Villa Budget King Room

Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
2000 HOTEL Downtown Kigali
Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very Good, (386)
The price is $92
per night
$108 total
includes taxes & fees
May 16 - May 17
2000 HOTEL Downtown Kigali

About the neighborhood

Kigali

Heart of Kigali.At this Kigali hotel, you'll be within half a mile (1 km) of Union Trade Center and 3 miles (5 km) of Kigali Convention Centre.

What's nearby

  • Union Trade Center - 9 min walk
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive
  • University of Kigali - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive

Restaurants

  • Cucina Italian Restaurant - 16 min walk
  • Executive Lounge - 17 min walk
  • Makfast - 12 min walk
  • Dine Divine - 15 min walk
  • Brioche - 10 min walk

About this property

Heaven Restaurant & Boutique Hotel

4-star spa hotel near Union Trade Center
Heaven Restaurant & Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Heaven Restaurant & Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Kigali hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heaven Restaurant & Boutique Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 50

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out fee: USD 50
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

How close is Heaven Restaurant & Boutique Hotel to the airport?

Heaven Restaurant & Boutique Hotel is 6.5 mi (20-min drive) away from the Kigali (KGL-Kigali Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on May 3, 2024 start from $96.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heaven Restaurant & Boutique Hotel have an airport shuttle?

Heaven Restaurant & Boutique Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 35.00 per vehicle, one way.

Does Heaven Restaurant & Boutique Hotel offer free breakfast?

Heaven Restaurant & Boutique Hotel offers free cooked-to-order breakfast every day from 7 AM to 10 AM.

Is there a casino at Heaven Restaurant & Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Heaven Restaurant & Boutique Hotel?

This hotel offers free self parking and extended parking.

Does Heaven Restaurant & Boutique Hotel have a pool?

Heaven Restaurant & Boutique Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Heaven Restaurant & Boutique Hotel have a restaurant?

Heaven Restaurant & Boutique Hotel is home to Heaven Restaurant, which features local and international cuisine, garden views, and happy hour.

Does Heaven Restaurant & Boutique Hotel have a spa?

This hotel has a spa, which features mani/pedis, deep-tissue massages, and body scrubs.

How close is Heaven Restaurant & Boutique Hotel to downtown Kigali?

Heaven Restaurant & Boutique Hotel is 3.2 mi away from Kigali.

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 241 reviews" "
Rating 8 - Good. 49 out of 241 reviews" "
Rating 6 - Okay. 19 out of 241 reviews" "
Rating 4 - Poor. 6 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Stayed 2 nights in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

christiane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catriona, Newar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. We stayed in a budget king room which was just lovely. We loved coming home at the end of the day to a sparkling clean room with the bed crisply made and the mosquito netting tied up and draped like a queens bed in a fairytale. There are modern amenities that Americans often expect like a hairdryer, a nice TV that we never used, a fridge, a coffee and tea station and filtered water. The pool is solar heated and not too cold even in winter (December). The landscaping around the pool is gorgeous and well maintained. The rooms come with a copy of the owner's book telling the story of how they arrived in Rwanda 15 years ago. I have not finished it yet, but you will also get a history lesson when reading. As noted on the website it is a hospitality training center and the staff is so attentive! Two highly rated restaurants adjoin the hotel (actually on two properties up the road), one serving more traditional fare and one more high end international fare. I love how entrepreneurial the owners Josh and Alissa are and how they are helping to build Rwanda. They are part of the story of justice, forgiveness, and hope that is modern Rwanda. I hope more folks travel to this beautiful, safe, and welcoming country
Stayed 8 nights in Nov 2023

6/10 Okay

Rita

Traveled with partner
Liked: Cleanliness, staff & service
The staff is excellent. The room was very tiny and the bright light outside made it difficult to sleep at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, a real treat
Stayed 2 nights in Nov 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but get the right room!
This is a very lovely hotel. I stayed there a couple of days, left for a couple of days and came back again. The room I had in the newer part of the hotel. The first time was absolutely lovely. The service is great and they have a nice pool and it’s a good location. It’s also a few steps away from a very very nice restaurant so that’s very convenient. But the room I had when I came back was an older part of the hotel, and it just wasn’t as nice. It wasn’t terrible, but it was much older and smaller and less light and airy.
Stayed 1 night in Nov 2023

8/10 Good

Nkiruka

Stayed 2 nights in Nov 2023

8/10 Good

Warren

Stayed 3 nights in Oct 2023