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Mercure London Kensington

2.0 star property
Hotel near Natural History Museum in London

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Photo gallery for Mercure London Kensington

Point of interest
Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
1a Lexham Gardens, Kensington, London, England, W8 5JJ
  • Popular LocationNatural History Museum12 min walk
  • Popular LocationRoyal Albert Hall20 min walk
  • Popular LocationHyde Park3 min drive
  • AirportLondon (LHR-Heathrow)29 min drive

Room options

About the neighborhood

London

Heart of London.With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Natural History Museum and 2 miles (3 km) of Royal Albert Hall. Hyde Park and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Natural History Museum - 12 min walk
  • Royal Albert Hall - 20 min walk
  • Hyde Park - 3 min drive
  • Buckingham Palace - 6 min drive
  • Big Ben - 8 min drive

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • London City Airport (LCY) - 57 min drive

Restaurants

  • Masgouf - 3 min walk
  • The Devonshire Arms - 4 min walk
  • Prince of Teck - 5 min walk
  • Earls Court Tavern - 5 min walk
  • Executive Lounge Marriott - 2 min walk

About this property

Mercure London Kensington

Hotel near Natural History Museum in London
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure London Kensington. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

  • 1 building
  • 82 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure London Kensington offers 82 accommodations with laptop-compatible safes and complimentary newspapers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Bulgarian, English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Offsite parking available (GBP 39 per day)
  • Street parking available
  • Self parking on site (GBP 39 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 39
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Fee for wired internet in public areas: GBP 14.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 39 per day
  • Nearby parking fee: GBP 39 per day (98 ft away)
  • Early check-in fee: GBP 39 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel London Kensington
Mercure London Kensington
Mercure London Kensington England
Mercure London Kensington Hotel London
Mercure London Kensington Hotel
Mercure London Kensington Hotel
Mercure London Kensington London
Mercure London Kensington Hotel London

Frequently asked questions

How close is Mercure London Kensington to the airport?

Mercure London Kensington is 11.8 mi (57-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Mercure London Kensington have an airport shuttle?

Airport shuttle services are not available at Mercure London Kensington.

Does Mercure London Kensington offer free breakfast?

Free breakfast isn’t provided at Mercure London Kensington, but full breakfast is offered for a fee of GBP 10.00 per person.

Is there a casino at Mercure London Kensington?

No, there is no casino at this hotel.

What time is check-in at Mercure London Kensington?

Check-in start time: 6:00 AM; Check-in end time: anytime. Early check-in costs GBP 39 (subject to availability).

Is there free parking at Mercure London Kensington?

Free parking is not available at this hotel. Self parking is available for GBP 39 per day.

Does Mercure London Kensington have a pool?

Mercure London Kensington does not have a pool.

Does Mercure London Kensington have a restaurant?

Yes, there is a restaurant on site.

Does Mercure London Kensington have a spa?

There are no spa services available at this hotel.

How close is Mercure London Kensington to downtown London?

Mercure London Kensington is 2.8 mi away from London.

Mercure London Kensington Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 91 out of 552 reviews" "
Rating 8 - Good. 217 out of 552 reviews" "
Rating 6 - Okay. 140 out of 552 reviews" "
Rating 4 - Poor. 77 out of 552 reviews" "
Rating 2 - Terrible. 27 out of 552 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2021

4/10 Poor

Kayleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed at all.
It was a very average room considering we were upgraded to the “Executive room” I wonder what room we were going to be given originally. The bathroom was very basic. The bathroom was very cramped, with marks on the sink side where someone had left something to burn. The fridge was broken. There was also a big lump in the carpet (Clearly where it had been laid wrong) which my partner tripped on a couple of times. The bed was again average - not as comfy able as we expected and the bottom sheet kept coming undone just by us sitting on it. The lamps were not plugged in - we had to move furniture to sort this. Overall not impressed considering the money we paid. We expected a basic standard but I have had better premier inns and Holiday inns. Staff weren’t very welcoming and helpful. Won’t be staying again.
Stayed 2 nights in Jun 2021

8/10 Good

Brad

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Priya

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff were efficient and helpful. Nice location
Stayed 2 nights in Feb 2021

8/10 Good

Andy

Business traveler
Liked: Staff & service
Disliked: Room comfort
Bed to soft
Stayed 1 night in Dec 2020

4/10 Poor

Jackalyn

Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The property needs badly to be updated!
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Tiny rooms you cannot even get a suitcase in to. Stained blankets on beds. Did not feel safe. Anyone could walk in unchallenged and access floors. Only one person allowed in one lift because it is so small and social distancing. Awful place. Leering workmen all smoking and drinking blocking doorways in as well.
Stayed 2 nights in Jul 2020

2/10 Terrible

Lee

Stayed 1 night in Jun 2020