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Queen's Hotel

3.0 star property
3-star Colonial hotel perfect for exploring Kandy

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Photo gallery for Queen's Hotel

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Exterior
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
D S Senanayake Veediya, Kandy
  • Popular LocationKandy Lake1 min walk
  • Popular LocationTemple of the Tooth4 min walk
  • Popular LocationRoyal Palace of Kandy8 min walk

Room options

Junior Double Room

  • 340 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 290 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 340 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

  • 240 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior King Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Kandy

Heart of Kandy.Within a 5-minute walk of this Kandy hotel, you'll find Kandy Lake and Natha Devale. Temple of the Tooth and Wales Park are also within half a mile (1 km).

What's nearby

  • Kandy Lake - 1 min walk
  • Temple of the Tooth - 4 min walk
  • Wales Park - 4 min walk
  • Royal Palace of Kandy - 8 min walk
  • Kandy General Hospital - 16 min walk

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • Balaj Dosai - 5 min walk
  • Salgado Hotel & Bakery - 4 min walk
  • Pizza Hut - 1 min walk
  • Cafe 1886 By Salgado Bakers - 4 min walk
  • The Last Drop - 5 min walk

About this property

Queen's Hotel

3-star Colonial hotel perfect for exploring Kandy
Queen's Hotel offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Queen's Hotel. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this Colonial Kandy hotel.

  • 91 guestrooms or units
  • 2 dining venues
  • Built in 1841
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Queen's Hotel offers 91 accommodations with minibars and safes. Rooms open to balconies. Cable television is provided.

Bathrooms include showers, bidets, and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen's Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

How close is Queen's Hotel to the airport?

Queen's Hotel is 70.8 mi (161-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

Does Queen's Hotel have an airport shuttle?

Queen's Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 75 per room, one-way.

Does Queen's Hotel offer free breakfast?

Free breakfast isn’t provided at Queen's Hotel, but buffet breakfast is offered for a fee of USD 8 for adults and USD 4 for children.

Is there a casino at Queen's Hotel?

No, there is no casino at this hotel.

What time is check-in at Queen's Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Queen's Hotel?

This hotel offers free valet parking.

Does Queen's Hotel have a pool?

Queen's Hotel features an outdoor pool and a children's pool.

Does Queen's Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Queen's Hotel have a spa?

There are no spa services available at this hotel.

How close is Queen's Hotel to downtown Kandy?

Queen's Hotel is 0.2 mi away from Kandy.

Queen's Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 142 reviews" "
Rating 8 - Good. 57 out of 142 reviews" "
Rating 6 - Okay. 30 out of 142 reviews" "
Rating 4 - Poor. 15 out of 142 reviews" "
Rating 2 - Terrible. 14 out of 142 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel in Kandy
If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

10/10 Excellent

mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
Stayed 1 night in Feb 2020