Victoria Jungfrau Grand Hotel & Spa

5.0 star property
5-star ski hotel near Lake Brienz

Choose dates to view prices

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Front of property
Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, lunch, dinner served; Italian cuisine
Interior
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Höheweg 41, Interlaken, BE, 3800
  • Popular LocationInterlaken Casino4 min walk
  • Popular LocationMystery Rooms11 min walk
  • Popular LocationInterlaken Ost Ferry Terminal14 min walk
  • AirportBern (BRN-Belp)45 min drive

Room options

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Suite

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Duplex Suite

  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Interlaken

Near the slopes.Your stay at this Central Interlaken hotel places you within 2 miles (3 km) of Lake Brienz and Lake Thun. Trummelbach Falls is within 12 miles (20 km) and First is within 20 miles (32 km).

What's nearby

  • Hoeheweg - 2 min walk
  • Interlaken Casino - 4 min walk
  • Alpine Garden - 9 min walk
  • Mystery Rooms - 11 min walk
  • Interlaken Ost Ferry Terminal - 14 min walk

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • Vicoria Terrasse - 1 min walk
  • Grand Café Restaurant und Confiserie Schuh - 1 min walk
  • Hüsi Bierhaus - 3 min walk
  • Ristorante e Pizzeria Sapori - 1 min walk
  • Hooters (Interlaken) - 2 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

5-star ski hotel near Lake Brienz
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a snack bar/deli. This luxury hotel also offers a complimentary children's club, an indoor tennis court, and outdoor tennis courts. Parking is available for a fee.

This 5-star Interlaken hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • 6641 sq ft of conference space
  • 617 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 18 2024 to September 2 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 145.0 per night.
  • Cribs (infant beds) are available for CHF 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 470
  • Christmas Eve (24 December) Gala Dinner per child: CHF 235 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

How close is Victoria Jungfrau Grand Hotel & Spa to the airport?

Victoria Jungfrau Grand Hotel & Spa is 32.4 mi (45-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Victoria Jungfrau Grand Hotel & Spa?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Victoria Jungfrau Grand Hotel & Spa on May 12, 2024 start from $787.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Victoria Jungfrau Grand Hotel & Spa have an airport shuttle?

Victoria Jungfrau Grand Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of CHF 660 per vehicle, one way.

Does Victoria Jungfrau Grand Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Victoria Jungfrau Grand Hotel & Spa, but buffet breakfast is offered for a fee of CHF 45 for adults and CHF 45 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Victoria Jungfrau Grand Hotel & Spa?

No, there is no casino at this hotel, but Interlaken Casino (4-min walk) is nearby.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs CHF 50 (subject to availability).

Is there free parking at Victoria Jungfrau Grand Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for CHF 35 per night, and valet parking for CHF 35 per night.

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Victoria Jungfrau Grand Hotel & Spa features an indoor pool and an outdoor pool. The property will be renovating one of the pools from August 18 2024 to September 2 2024 (completion date subject to change).

Does Victoria Jungfrau Grand Hotel & Spa have a restaurant?

Victoria Jungfrau Grand Hotel & Spa is home to Sapori, which features Italian cuisine.

Does Victoria Jungfrau Grand Hotel & Spa have a spa?

Pamper yourself with a day at NESCENS, where you can enjoy hot stone massages, reflexology, and body wraps.

How close is Victoria Jungfrau Grand Hotel & Spa to downtown Interlaken?

Victoria Jungfrau Grand Hotel & Spa is 0.2 mi away from Interlaken.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 408 reviews" "
Rating 8 - Good. 59 out of 408 reviews" "
Rating 6 - Okay. 22 out of 408 reviews" "
Rating 4 - Poor. 6 out of 408 reviews" "
Rating 2 - Terrible. 4 out of 408 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Traveled with family
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Stayed 1 night in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Dec 2023

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

10/10 Excellent

VIPUL, TAMPA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with staff to match.
Stayed 2 nights in Nov 2023

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2023

10/10 Excellent

peter, los angeles

Stayed 3 nights in Sep 2023