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HESTA Hakone

2.5 star property
Guest house near Lake Ashi in Hakone

Choose dates to view prices

HESTA Hakone

Photo gallery for HESTA Hakone

Exterior
Public bath
Free WiFi
Lobby
Free WiFi

Overview of HESTA Hakone

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Popular LocationŌwakudani5 min drive
  • Popular LocationLake Ashi8 min drive
  • Popular LocationHakone Kowakien Yunessun10 min drive
  • AirportTokyo (HND-Haneda)110 min drive

Room options

View all photos for Shared Dormitory

Free WiFi

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Shared Dormitory

Free WiFi

Basic Shared Dormitory

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi

Japanese Western Style Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Exterior
Family Lodge Hatagoya Hakone Sengokuhara
Parking included
Free WiFi
Air conditioning
Laundry
4.6 out of 5, Wonderful, (82)
The price is $62
per night
$69 total
includes taxes & fees
May 15 - May 16
Family Lodge Hatagoya Hakone Sengokuhara

About the neighborhood

Hakone

In Hakone .Within a 10-minute walk of the guesthouse, you'll find Sengokuhara Onsen and Hakone Pirate Ship. Hakone Visitor Center and Kuzuryu Shrine are also within 2 miles (3 km).
View more Guest Houses in HakoneOpens in a new window

What's nearby

  • Ōwakudani - 5 min drive
  • Hakone Ropeway - 5 min drive
  • Pola Museum of Art - 7 min drive
  • Lake Ashi - 8 min drive
  • Hakone Kowakien Yunessun - 10 min drive

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • 大涌谷くろたまご館 - 5 min drive
  • 箱根ロープウェイ株式会社桃源台駅 - 11 min walk
  • 涌わくキッチン - 5 min drive
  • 大涌谷駅食堂 - 5 min drive
  • Cafe Tune - 7 min drive

About this property

HESTA Hakone

Guest house near Lake Ashi in Hakone
HESTA Hakone offers its guests laundry facilities. Public spaces have free WiFi.

This Hakone guesthouse is smoke free.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
HESTA Hakone offers 22 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and toilets with an electronic bidet.
Public bath/onsen services include a yukata (Japanese robe).

Languages

Japanese

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

How close is HESTA Hakone to the airport?

HESTA Hakone is 75.3 mi (110-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at HESTA Hakone?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at HESTA Hakone on May 8, 2024 start from $36.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HESTA Hakone have an airport shuttle?

Airport shuttle services are not available at HESTA Hakone.

How close is HESTA Hakone to the beach?

This guesthouse is 18.9 mi (49-min drive) from Atami Sun Beach and 18 mi (52-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does HESTA Hakone offer free breakfast?

HESTA Hakone does not offer free breakfast.

Is there a casino at HESTA Hakone?

No, there is no casino at this guesthouse.

What time is check-in at HESTA Hakone?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

Is there free parking at HESTA Hakone?

Free parking is not available at this guesthouse.

Does HESTA Hakone have a pool?

HESTA Hakone does not have a pool.

Does HESTA Hakone have a spa?

There are no spa services available at this guesthouse.

How close is HESTA Hakone to downtown Hakone?

HESTA Hakone is 1.8 mi away from Hakone.

HESTA Hakone Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 9 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

BEE BEE

Stayed 1 night in Nov 2023

4/10 Poor

Feng Ren

Liked: Staff & service
Disliked: Cleanliness, amenities
There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food. My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench. The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth. If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
Stayed 1 night in Nov 2023

8/10 Good

Daphne

Traveled with partner
Liked: Cleanliness
For an economy property, it was fine. A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
Stayed 1 night in Oct 2023

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

Julie Ann

Traveled with group
Liked: Staff & service, property conditions & facilities
The room was spacious, the staff was polite, & the place is homy
Stayed 1 night in Dec 2021

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

アズミ

Stayed 1 night in Dec 2023

6/10 Okay

LI FANG

Liked: Cleanliness, staff & service, property conditions & facilities
可惜沒電梯 我們是老人家行旅扛不動到二樓 要視年紀安排一樓即可
Stayed 2 nights in Nov 2023

10/10 Excellent

Ki Chi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room is quiet location. Need to drive.