Hakone Airu

4.0 star property
4-star ryokan near Hakone Open Air Museum

Choose dates to view prices

Hakone Airu

Photo gallery for Hakone Airu

Separate tub and shower, spring water tub, free toiletries, hair dryer
Front of property
Extra beds
Daily cooked-to-order breakfast for a fee
Terrace/patio

Overview of Hakone Airu

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
499-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Popular LocationTenzan Onsen18 min walk
  • Popular LocationHakone Open Air Museum12 min drive
  • Popular LocationHakone Kowakien Yunessun13 min drive
  • AirportTokyo (HND-Haneda)72 min drive

Room options

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

  • 213 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

About the neighborhood

Hakone

City center stay.Your stay at this Yumoto ryokan places you within 6 miles (10 km) of Odawara Castle and Hakone Open Air Museum. Hakone Gora Park and Hakone Kowakien Yunessun are also within 6 miles (10 km).

What's nearby

  • Tenzan Onsen - 18 min walk
  • Hakone Open Air Museum - 12 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Hakone Shrine - 13 min drive
  • Lake Ashi - 20 min drive

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • 山そば - 9 min walk
  • はつ花そば 新館 - 4 min walk
  • 日清亭本店 - 7 min walk
  • 画廊喫茶 ユトリロ - 8 min walk
  • ステーキハウス吉池 - 4 min walk

About this property

Hakone Airu

4-star ryokan near Hakone Open Air Museum
Hakone Airu offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hakone Airu. An area shuttle within 1 kilometers and a bus station shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 15 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hakone Airu offers 15 accommodations with DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

Languages

English, Japanese

Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • DVD player
  • Highchair
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 1 km
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Kaiseki meal
  • Tea service

Things to do

  • 2 hot springs
  • Designer stores
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 3300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Additional fees may apply to children for items such as meals.

We should mention

  • Hot springs access available from 3:00 PM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Airu Inn
Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

How close is Hakone Airu to the airport?

Hakone Airu is 53.9 mi (72-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Airu?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Hakone Airu on Jun 3, 2024 start from $420.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Airu have an airport shuttle?

Airport shuttle services are not available at Hakone Airu.

How close is Hakone Airu to the beach?

This ryokan is 15.9 mi (32-min drive) from Atami Sun Beach and 11 mi (23-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hakone Airu offer free breakfast?

Hakone Airu does not offer free breakfast.

Is there a casino at Hakone Airu?

No, there is no casino at this ryokan.

What time is check-in at Hakone Airu?

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM.

Is there free parking at Hakone Airu?

This ryokan offers free self parking, valet parking, and extended parking.

Does Hakone Airu have a pool?

Hakone Airu does not have a pool.

Does Hakone Airu have a restaurant?

Hakone Airu is home to private dining, which features Japanese cuisine.

Does Hakone Airu have a spa?

This ryokan doesn't have a spa, but it does offer aromatherapy and massages.

How close is Hakone Airu to downtown Hakone?

Hakone Airu is 4 mi away from Hakone.

Hakone Airu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 414 reviews" "
Rating 8 - Good. 84 out of 414 reviews" "
Rating 6 - Okay. 28 out of 414 reviews" "
Rating 4 - Poor. 11 out of 414 reviews" "
Rating 2 - Terrible. 9 out of 414 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
The rooms were large but old and shabby. A private onsen was nice! We got dinner, but the kaiseki dinner wasn’t very good and didn’t feel like it was worth the money.
Stayed 1 night in Jan 2024

10/10 Excellent

Sebastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with a private onsen and it was spectacular, wished we had stayed longer but we only had one night in between visiting Tokyo and Osaka. The onsen was so relaxing, the view was great, the food was incredible, the staff incredibly friendly and attentive, we are looking forward to staying again. Made our trip to Japan so much more special.
Stayed 1 night in Jan 2024

8/10 Good

Takashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In-room private onsen was wonderful.
Stayed 2 nights in Jan 2024

2/10 Terrible

yunqi

Stayed 1 night in Jan 2024

10/10 Excellent

ChenHao

Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole ryokan experience has been on my bucket list forever and when my plans to hike were foiled by some heavy rain, I decided that a ryokan with an in room onsen would be perfect. I used Expedia to book the room and found the ryokan to be quick in their responses and answered very clearly. At check in, we were welcomed with an incredible waterfall and a beautiful lobby. It was so much to take in and I had to pause and admire all the color, fine detail and gorgeous decor. Once inside the room, I immediately showered and jumped into the onsen and melted away into nirvana. We didn't even go into the public bath because the in room bath was way too perfect with the sound of the pouring water, chilling winds and rhythmic rain. The kaiseki meals were a joyful experience and I devoured every last bit of dinner and breakfast. Now, as a westerner, some may not appreciate the flavors but if you have an open mind and a hungry stomach you'll love it. This is a 10 out of 10 experience and will be back again and again and again!
Stayed 1 night in Jan 2024

8/10 Good

EMAE

Stayed 1 night in Jan 2024

2/10 Terrible

Kyung Hwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room bath Terrific sushi dinner
Stayed 1 night in Jan 2024

8/10 Good

Zhaojiang

Stayed 1 night in Jan 2024

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hakone!
Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!
Stayed 1 night in Jan 2024