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The Ritz-Carlton, Haikou

5.0 star property
Family-friendly 5-star hotel with 4 restaurants

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The Ritz-Carlton, Haikou

Photo gallery for The Ritz-Carlton, Haikou

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool
Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Daily buffet breakfast (CNY 282 per person)

Overview of The Ritz-Carlton, Haikou

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
  • Popular LocationHaikou Arcade Street5 min walk
  • Popular LocationPeople's Park11 min walk
  • Popular LocationHainan University18 min walk
  • AirportHaikou (HAK-Meilan Intl.)28 min drive

Room options

View all photos for Room, 2 Double Beds, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Golf View

  • 538 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

  • 2368 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Golf View

Club Suite, 1 King Bed, Golf View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 King Bed, Golf View

  • 1066 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Golf View

  • 1067 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Private Pool

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Villa, 4 Bedrooms, Private Pool

  • 4521 sq ft
  • Golf view
  • Sleeps 8
  • 4 Double Beds

View all photos for Room, 1 King Bed, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Golf View

  • 538 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Garden View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Smoking, Golf View

  • 538 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Golf View

  • 538 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Golf View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Golf View

  • 1076 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Villa, 2 Bedrooms

  • 3014 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Sofitel Haikou
Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (10)
The price is $96
per night
$112 total
includes taxes & fees
May 15 - May 16
Sofitel Haikou

About the neighborhood

Haikou

Meilan stay.With a stay at this Meilan hotel, you'll be within 12 miles (20 km) of Movie Town Haikou and 16 miles (25 km) of Haikou Volcanic Cluster Global Geopark.

What's nearby

  • Haikou Clock Tower - 3 min walk
  • Haikou Arcade Street - 5 min walk
  • People's Park - 11 min walk
  • Hainan University - 18 min walk
  • Temple of the Five Lords - 7 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 29 min drive

Restaurants

  • 老街文化茶馆 - 6 min walk
  • 黑咖骑士 - 3 min walk
  • 咖啡乐吧 - 1 min walk
  • 茶之味 - 1 min walk
  • 星巴克 - 6 min walk

About this property

The Ritz-Carlton, Haikou

Family-friendly 5-star hotel with 4 restaurants
The Ritz-Carlton, Haikou offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 14531 square feet (1350 square meters) and includes conference space. A health club, a steam room, and a rooftop terrace are also featured at the luxury The Ritz-Carlton, Haikou. Free self parking is available.

This 5-star Haikou hotel is smoke free.

  • 191 guestrooms or units
  • 20 levels
  • 4 dining venues
  • Meeting rooms
  • 14531 sq ft of conference space
  • 1350 sq m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Haikou offers 191 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 282 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Pro golf lessons
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 282 per person
  • Rollaway bed fee: CNY 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

How close is The Ritz-Carlton, Haikou to the airport?

The Ritz-Carlton, Haikou is 15.3 mi (29-min drive) away from the Haikou (HAK-Meilan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Haikou?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Haikou on May 29, 2024 start from $164.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Haikou have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Haikou.

How close is The Ritz-Carlton, Haikou to the beach?

This hotel is 6.8 mi (21-min drive) from Jiari Beach and 9.2 mi (27-min drive) from Holiday Beach. Don't forget your sunscreen!

Does The Ritz-Carlton, Haikou offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Haikou, but buffet breakfast is offered for a fee of CNY 282 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, Haikou?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Haikou?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at The Ritz-Carlton, Haikou?

This hotel offers free self parking.

Does The Ritz-Carlton, Haikou have a pool?

The Ritz-Carlton, Haikou features an outdoor pool.

Does The Ritz-Carlton, Haikou have a restaurant?

The Ritz-Carlton, Haikou is home to Terra, which features Italian cuisine.

Does The Ritz-Carlton, Haikou have a spa?

This hotel has a spa, which features facials, body wraps, and body treatments.

How close is The Ritz-Carlton, Haikou to downtown Haikou?

The Ritz-Carlton, Haikou is 9.5 mi away from Haikou.

The Ritz-Carlton, Haikou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
Stayed 4 nights in Dec 2019

8/10 Good

winnie w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ka Yee Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up for Ritz
Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet location away from the hustle and bustle of th city area
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with Professional Staff
Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
Stayed 1 night in Nov 2018

4/10 Poor

chui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only can stay at hotel...
Stayed 1 night in Jun 2018