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5.0 out of 5

"Cant go wrong here. Next to the "gate" in the heart of the old city. The facilities were top-notch and staff were very friendly and helpful! " More

By a verified traveler on Fri 19 Jun 2015

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Hotel Description

4-star adults-only hotel near La Merced Church

City center stay

Within a 5-minute walk of the hotel, you'll find La Merced Church and Central Park. Antigua Guatemala Cathedral and Choco Museum are also within half a mile (1 km).

Free breakfast

Free WiFi in public areas, a garden, and a communal living room are available at this hotel. Enjoy the free cooked-to-order breakfast each morning. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

4 Junior Suite La Merced

Bed Count 1 King Bed Maximum Occupancy 2 Max
$142* Per night/room May 27 - May 28

1 Junior Suite Capuchinas

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Junior Suite Candelaria

Bed Count 1 King Bed Maximum Occupancy 2 Max

6 Clasica Santa Clara

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

5 Junior Suite Santa Catalina

Bed Count 2 Full Beds Maximum Occupancy 3 Max

7 Suite Santa Rosa

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Rafael Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for San Rafael Hotel

Everyone (3)
5 out of 5

Posted by , from HILLSBOROUGH on Sep 15, 2023

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Comment from Hotel Management

Nov 15, 2023 by Manager

Thank you very much for your review, we look forward to your next visit, greetings.

5 out of 5

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jul 19, 2023 by Manager

Thank you very much for your review, we look forward to your next visit, regards.

5 out of 5

A great, luxury hotel choice in central Antigua!

Cant go wrong here. Next to the "gate" in the heart of the old city. The facilities were top-notch and staff were very friendly and helpful!

Posted by on Jun 19, 2015

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Comment from Hotel Management

Aug 9, 2021 by Manager

Thank you very much for your review, we will be waiting for your next visit, greetings.

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, multilingual staff, and a garden are also featured at the boutique San Rafael Hotel. This 4-star Antigua Guatemala hotel is smoke free.

  • 1 floor
  • 7 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport drop-off

Room Amenities

San Rafael Hotel offers 7 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Fireplace
  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Fan
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 10:30 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and facials.

  • Hot stone massage
  • Sports massage
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

San Rafael Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 9.00 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Rafael Antigua Guatemala
  • San Rafael Hotel
  • San Rafael Hotel Antigua Guatemala
  • San Rafael Hotel Hotel
  • San Rafael Hotel Antigua Guatemala
  • San Rafael Hotel Hotel Antigua Guatemala

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.