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Apart - Hotel Casa Serena

4.0 star property
Family-friendly 4-star aparthotel near Paseo Cayala

Choose dates to view prices

Apart - Hotel Casa Serena

Photo gallery for Apart - Hotel Casa Serena

Front of property
Birthday party area
Interior entrance
Interior entrance
Children's area

Overview of Apart - Hotel Casa Serena

Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Explore the area

Map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Popular LocationOakland Mall8 min walk
  • Popular LocationLa Aurora Zoo20 min walk
  • Popular LocationPaseo Cayala8 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)15 min drive

Room options

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Comfort Suite, 2 Bedrooms, Kitchen

  • 90 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, soundproofing

Junior Suite, 1 King Bed

  • 70 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Barceló Guatemala City
Pool
Hot Tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (2263)
The price is $96
per night
$117 total
includes taxes & fees
May 16 - May 17
Barceló Guatemala City

About the neighborhood

Guatemala City

City center stay.Within a 10-minute walk of this Zona 10 aparthotel, you'll find Plaza Fontabella Shopping Center and Avenida La Reforma. Embassy of Canada and Avia Mall are also within half a mile (1 km).
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Oakland Mall - 8 min walk
  • Embassy of Mexico in Guatemala - 14 min walk
  • U.S. Embassy in Guatemala - 18 min walk
  • La Aurora Zoo - 20 min walk
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • DEL GRIEGO Fontabella - 4 min walk
  • Starbucks - 7 min walk
  • Casa Escobar Z10 - 1 min walk
  • Hacienda Real - 3 min walk
  • Palermo Restaurante - 7 min walk

About this property

Entire place

Apart - Hotel Casa Serena

Family-friendly 4-star aparthotel near Paseo Cayala
Apart - Hotel Casa Serena offers its guests a children's pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Apart - Hotel Casa Serena. You'll have access to the outdoor pool at a partner property. An area shuttle within 5.50 kilometers and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Guatemala City aparthotel.

  • 30 guestrooms or units
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 5.5 km
  • Car recommended
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Smart TV with premium cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Service animals exempt from fees
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • 24-hour gym on site
  • 24-hour health club on site
  • Arcade/game room on site
  • Children's pool on site
  • Free children's club on site
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15 per night
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

How close is Apart - Hotel Casa Serena to the airport?

Apart - Hotel Casa Serena is 3.1 mi (15-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on May 13, 2024 start from $120.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Apart - Hotel Casa Serena have an airport shuttle?

Apart - Hotel Casa Serena offers an airport shuttle from 7:00 AM to 4:00 PM, at scheduled times, for a charge of USD 20. per vehicle, one-way.

Does Apart - Hotel Casa Serena offer free breakfast?

Apart - Hotel Casa Serena does not offer free breakfast.

Is there a casino at Apart - Hotel Casa Serena?

No, there is no casino at this aparthotel.

What time is check-in at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Apart - Hotel Casa Serena?

This aparthotel offers free self parking and valet parking.

Does Apart - Hotel Casa Serena have a pool?

Apart - Hotel Casa Serena features an outdoor pool and a children's pool.

Does Apart - Hotel Casa Serena have a restaurant?

Yes, there is a restaurant on site.

Does Apart - Hotel Casa Serena have a spa?

There are no spa services available at this aparthotel.

How close is Apart - Hotel Casa Serena to downtown Guatemala City?

Apart - Hotel Casa Serena is 2.6 mi away from Guatemala City.

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 2 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Nelida

Stayed 1 night in Dec 2023

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023

10/10 Excellent

Magaly

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Nelida

Stayed 4 nights in Oct 2022

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2022

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Stayed 1 night in Sep 2022

8/10 Good

Nelida

Business traveler, Traveled with pets
Liked: Amenities, property conditions & facilities
Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nelida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Justo, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Apr 2022

8/10 Good

Nelida

Stayed 1 night in Nov 2021