6/10 Okay
Olga
Traveled with group, Traveled with family
Feb 5, 2024
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tear down the building and start over!
The staff was very friendly and tried to be helpful whenever a situation came up however there were circumstances beyond their control. I was stuck in the elevator three times in a matter of one hour. We were on the third floor and got stuck bringing our luggage up and had to call for help. It started running again but when we went back up it stopped again. We gave it a go a third time finishing with our luggage and again, got stuck. This time we told the receptionist that we would need to be moved to the first floor as we had a guest who was 70 years old and couldn't be going up and down the stairs multiple times a day. We were moved to ground floor rooms but one of the rooms needed some serious remodeling, especially the bathroom tub and the light shades. The toilet in the other room overflowed and they were left with a wet carpet for the rest of the weekend. Oh and I forgot to mention...we were too scared to use the elevator when we moved so we had to make a couple of trips up and down the three flights of stairs to move our luggage. One more thing, the quality of the food served during breakfast was just under average. To say the banana were ripe was an understatement. I don't thing anyone ate them because they were ready to be put in the freezer and used for banana bread at a later date. Like I said, the staff was friendly and worked very hard to maintain everything clean.
Olga
Stayed 3 nights in Feb 2024