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TownePlace Suites by Marriott Milwaukee Grafton

3-star property
1601 Gateway Drive, Grafton, WI 1-855-201-7819
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"The property was very nice. The only problem was during check-in. The two ladies at the front desk were more concerned about ordering Queso than che ... " More

By a verified traveler on Tue 09 May 2023

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Hotel Description

3-star hotel near Lake Michigan

In suburbs

You'll find Lake Michigan and Aurora Medical Center Grafton within 3 miles (5 km) of this hotel. Chiselled Grape Winery and St. Lukes Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$129* Per night/room May 5 - May 6

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

TownePlace Suites by Marriott Milwaukee Grafton ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Milwaukee Grafton

Everyone (4) Couples (2) Family (2)
5 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Nov 3, 2023 by Mia

Thank you for taking the time to share your experience. I am happy to see that you enjoyed your stay with us.

4 out of 5
The property was very nice. The only problem was during check-in. The two ladies at the front desk were more concerned about ordering Queso than checking us in. The whole time during my check-in, they were having their own conversation. It would have been better if they had excused themselves for a moment to talk where I couldn't hear them instead of making me feel like I was intruding.

Posted by on May 9, 2023

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Comment from Hotel Management

May 16, 2023 by Mia

Conda - Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I hope you choose to stay with us again, whenever your travels bring you back to the area.

5 out of 5

Posted by , from Evansville on May 30, 2022

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3 out of 5
Unfriendly, stressed staff.

Posted by on Aug 23, 2021

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5 out of 5

Posted by on Aug 5, 2021

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5 out of 5
Great staff great room great price!

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 11, 2021 by Mia

Thank you for the great review!

5 out of 5
Awesome property. Very clean rooms and definitely be back.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 17, 2021 by Mia

Thank you for sharing your experience! Hopefully, we will see you again soon.

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 13, 2021 by Mia

Thank you for the 5 stars!

4 out of 5
Modern look & amenities, comfy pillows. Only complaint was noisy neighbors.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Mia

Thank you so much for taking the time to share your experience at our property. I am sorry that you had noisy neighbors.

5 out of 5
The cleanliness exceeded my expectations. I will definitely stay again if I am back in the area.

Posted by on Dec 30, 2020

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Comment from Hotel Management

Dec 30, 2020 by Mia

Thank you so much for the great review! We will see you next time.

About the TownePlace Suites by Marriott Milwaukee Grafton

Location 1601 Gateway Drive, Grafton, WI 53024

Property Features

TownePlace Suites by Marriott Milwaukee Grafton offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly TownePlace Suites by Marriott Milwaukee Grafton also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Grafton hotel is smoke free.

  • 87 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby , Offsite parking reservations required

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Milwaukee Grafton offers 87 accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Grafton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Pull-out sofa bed
  • IPod dock
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Marriott Milwaukee Grafton Hotel
  • TownePlace Suites Marriott Milwaukee Hotel
  • TownePlace Suites Marriott Milwaukee Grafton
  • TownePlace Suites Marriott Milwaukee
  • Towne Suites riott Milwaukee
  • TownePlace Suites by Marriott Milwaukee Grafton Hotel
  • TownePlace Suites by Marriott Milwaukee Grafton Grafton
  • TownePlace Suites by Marriott Milwaukee Grafton Hotel Grafton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.