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Mercure Penang Beach

4.0 star property
4-star beachfront hotel near Gurney Plaza

Choose dates to view prices

Photo gallery for Mercure Penang Beach

Sports facility
Point of interest
1 bedroom, minibar, in-room safe, blackout drapes
1 bedroom, minibar, in-room safe, blackout drapes
Eco-friendly toiletries, hair dryer, slippers, bidet
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
  • Popular LocationGurney Drive3 min drive
  • Popular LocationGurney Plaza4 min drive
  • Popular LocationPenang Hill12 min drive
  • AirportPenang (PEN-Penang Intl.)40 min drive

Room options

View all photos for Superior Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed, Ocean View

10/10 Exceptional
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Ocean View

10/10 Exceptional
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

9.3/10 Wonderful
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

7.6/10 Good
  • 301 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds, Ocean View

10/10 Exceptional
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

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Exterior
DoubleTree Resort by Hilton Hotel Penang
Pool
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4.1 out of 5, Very Good, (731)
The price is $54
per night
$67 total
includes taxes & fees
Jun 4 - Jun 5
DoubleTree Resort by Hilton Hotel Penang

About the neighborhood

George Town

Beachside getaway.A stay at this Tanjung Bungah hotel places you within 3 miles (5 km) of Gurney Plaza and 6 miles (10 km) of Arulmigu Balathandayuthapani Temple. KOMTAR and Penang City Hall are also within 6 miles (10 km).

What's nearby

  • Gurney Drive - 3 min drive
  • Gurney Plaza - 4 min drive
  • Arulmigu Balathandayuthapani Temple - 7 min drive
  • KOMTAR - 8 min drive
  • Penang Hill - 12 min drive

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang Intl. Airport (PEN) - 40 min drive

Restaurants

  • Viva Local Food Haven - 6 min walk
  • Pang Seafood - 3 min walk
  • Spice Garden Restaurant - 6 min walk
  • Taiba Shawerma - 6 min walk
  • Lao Hakka Restaurant - 4 min walk

About this property

Mercure Penang Beach

4-star beachfront hotel near Gurney Plaza
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Mercure Penang Beach offers its guests a children's pool, an outdoor pool, and a fitness center. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Mercure Penang Beach. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 1993
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mercure Penang Beach offers 220 accommodations with minibars and laptop-compatible safes. LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 106.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

How close is Mercure Penang Beach to the airport?

Mercure Penang Beach is 14.5 mi (40-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Penang Beach?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on Jun 5, 2024 start from $59.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Penang Beach have an airport shuttle?

Airport shuttle services are not available at Mercure Penang Beach.

How close is Mercure Penang Beach to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Mercure Penang Beach offer free breakfast?

Free breakfast isn’t provided at Mercure Penang Beach, but buffet breakfast is offered for a fee of MYR 40 for adults and MYR 40 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Mercure Penang Beach?

No, there is no casino at this hotel.

What time is check-in at Mercure Penang Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Penang Beach?

This hotel offers free self parking.

Does Mercure Penang Beach have a pool?

Mercure Penang Beach features an outdoor pool and a children's pool.

Does Mercure Penang Beach have a restaurant?

Mercure Penang Beach is home to The Ombak, which features ocean views, a beachfront location, and al fresco dining.

Does Mercure Penang Beach have a spa?

There are no spa services available at this hotel.

How close is Mercure Penang Beach to downtown George Town?

Mercure Penang Beach is 0.8 mi away from Tanjung Tokong.

Mercure Penang Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 705 reviews" "
Rating 8 - Good. 318 out of 705 reviews" "
Rating 6 - Okay. 120 out of 705 reviews" "
Rating 4 - Poor. 40 out of 705 reviews" "
Rating 2 - Terrible. 31 out of 705 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Leslie Philip, Flinders

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Stayed 10 nights in Feb 2024

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
February stay
The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Stayed 7 nights in Jan 2024

8/10 Good

Elizabeth Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Stayed 3 nights in Jan 2024

8/10 Good

Julie

Stayed 6 nights in Jan 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor would not stay with Mercure again
We had a very poor experience at this hotel and would not recommend. Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it. There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom. Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire. The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings. During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal). I was very disappointed in the lack of service.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic spot from the time you enter lobby
Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Stayed 2 nights in Jan 2024

6/10 Okay

Chia

Stayed 2 nights in Jan 2024

2/10 Terrible

maysa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mohammad Firdauz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect .. just that need to improve on email replies. Took quite sometime for the staff to respond till we have to talk to the manager incharge on that day. Ordered room service, food was just okay.
Stayed 4 nights in Dec 2023

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
Stayed 4 nights in Dec 2023