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Comfort Suites Gainesville

2.5-star property
1715 N. I-35, Gainesville, TX 1-855-201-7819
3.3 out of 5
See all 33 travelocity Reviews

"Most likely won’t stay again " More

By a verified traveler on Tue 16 Apr 2024

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Hotel Description

Spa hotel perfect for exploring Gainesville

City center stay

You'll find Gainesville War Memorial and Leonard Park within 2 miles (3 km) of this hotel. Frank Buck Zoo and Cooke County Courthouse are also within 3 miles (5 km).

Full-service spa, fitness center

A full-service spa and an indoor pool are featured at this smoke-free hotel. Enjoy the gym and free perks like self-serve breakfast and free self parking. There's a spa tub on site, and a 24-hour front desk and a terrace are also provided.

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$75* Per night/room Apr 28 - Apr 29

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Gainesville ratings based on 33 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Gainesville

Everyone (16) Couples (9) Family (7)
3 out of 5
Most likely won’t stay again

Posted by on Apr 16, 2024

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Comment from Hotel Management

Apr 16, 2024 by Customer Care Team

Dear Marcella, we're truly disappointed to hear that your recent experience fell short of your expectations, particularly regarding the amenities provided during your stay. Your comfort and satisfaction are incredibly important to us, and we apologize for any shortcomings in this regard. We take your feedback seriously and will review our amenities to identify areas for improvement. While we understand your decision not to stay with us again, we hope you'll reconsider in the future, as we're committed to providing all our guests with exceptional experiences. Thank you for sharing your concerns with us, and we hope to have the opportunity to welcome you back and exceed your expectations on a future visit.Best Regards,Customer Care Team

4 out of 5

Posted by on Nov 23, 2023

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Comment from Hotel Management

Nov 28, 2023 by Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4 out of 5

Posted by on Nov 12, 2023

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Comment from Hotel Management

Dec 5, 2023 by Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

5 out of 5

Posted by on Jul 26, 2023

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Comment from Hotel Management

Aug 15, 2023 by Customer Care Team

Dear Debra, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

5 out of 5
Really great stay

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jun 23, 2023 by Customer Care Team

Dear Jerry and Sonya, we're delighted to hear that you had a really great stay! Thank you for sharing your positive feedback. If there's anything specific you enjoyed or any highlights from your stay that you'd like to mention, feel free to let us know. We appreciate your review and hope to welcome you back again in the future for another wonderful experience.Best Regards,Customer Care Team

5 out of 5

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 19, 2023 by Customer Care Team

Dear Charles, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

4 out of 5
Good customer service.

Posted by on May 19, 2023

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Comment from Hotel Management

May 19, 2023 by Customer Care Team

Dear Amanda, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards,Customer Care Team

5 out of 5

Posted by on May 16, 2023

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Comment from Hotel Management

Jun 6, 2023 by Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

5 out of 5
Helpful staff, clean and nice accommodations. Very pleased.

Posted by on Feb 24, 2023

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Comment from Hotel Management

Feb 28, 2023 by Customer Care Team

Dear KayLynne, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards,Customer Care Team

1 out of 5
The only thing that was decent was the pool, room was dirty and bad customee service

Posted by on Jan 22, 2023

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Comment from Hotel Management

Mar 3, 2024 by hotel

hello I am sorry you did not enjoy your stay. We always want guests stays at our hotels to be exceptional. We are working each day to improve features so our guests have a pleseant stay. If you have any more comments please let us know thank you

About the Comfort Suites Gainesville

Location 1715 N. I-35, Gainesville, TX 76240

Property Features

Comfort Suites Gainesville offers its guests a full-service spa, an indoor pool, and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a terrace, and barbecue grills are also featured at Comfort Suites Gainesville. Self parking is free. This Gainesville hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Gainesville Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Gainesville offers 72 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gainesville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day (maximum USD 80 per stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Gainesville
  • Comfort Suites Hotel Gainesville
  • Comfort Inn Gainesville
  • Gainesville Comfort Inn
  • Comfort Suites Gainesville Hotel
  • Comfort Suites Gainesville Hotel Gainesville
  • Gainesville Comfort Suites
  • Comfort Suites Gainesville Hotel
  • Comfort Suites Gainesville Gainesville
  • Comfort Suites Gainesville Hotel Gainesville

You should know

  • Pool access available from 9 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.