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Mercure Düsseldorf City Center

4.0 star property
4-star hotel near Konigsallee

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Mercure Düsseldorf City Center

Photo gallery for Mercure Düsseldorf City Center

Exterior
Property amenity
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
View from property

Overview of Mercure Düsseldorf City Center

Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Popular LocationKonigsallee7 min walk
  • Popular LocationRhine Promenade3 min drive
  • Popular LocationMitsubishi Electric Hall4 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)18 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Düsseldorf

City center retreat .Within a 10-minute walk of this Stadtmitte hotel, you'll find Konigsallee and Savoy Theater. Also, Stilwerk Duesseldorf is within half a mile (1 km) and Capitol Theater is within 2 miles (3 km).

What's nearby

  • Konigsallee - 7 min walk
  • Düsseldorf Christmas Market - 20 min walk
  • Rhine Promenade - 3 min drive
  • Marina Düsseldorf - 3 min drive
  • Mitsubishi Electric Hall - 4 min drive

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • Kagaya - 4 min walk
  • Da Bruno - 2 min walk
  • Sayime Dogan Trinkhalle Café Bonema - 2 min walk
  • Ellington - 1 min walk
  • Restaurantalya - 4 min walk

About this property

Mercure Düsseldorf City Center

4-star hotel near Konigsallee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19–19 per person
  • Self parking fee: EUR 19 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Frequently asked questions

How close is Mercure Düsseldorf City Center to the airport?

Mercure Düsseldorf City Center is 6.1 mi (18-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Düsseldorf City Center?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Mercure Düsseldorf City Center on May 21, 2024 start from $69.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Düsseldorf City Center have an airport shuttle?

Airport shuttle services are not available at Mercure Düsseldorf City Center.

How close is Mercure Düsseldorf City Center to the beach?

This hotel is 14.8 mi (29-min drive) from Strabeach and 17.1 mi (35-min drive) from Strandbad Wolfssee. Don't forget your sunscreen!

Does Mercure Düsseldorf City Center offer free breakfast?

Free breakfast isn’t provided at Mercure Düsseldorf City Center, but buffet breakfast is offered for a fee of between EUR 19 and 19 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Düsseldorf City Center?

No, there is no casino at this hotel.

What time is check-in at Mercure Düsseldorf City Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Mercure Düsseldorf City Center?

Free parking is not available at this hotel. Self parking is available for EUR 19 per day.

Does Mercure Düsseldorf City Center have a pool?

Mercure Düsseldorf City Center does not have a pool.

Does Mercure Düsseldorf City Center have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Düsseldorf City Center have a spa?

There are no spa services available at this hotel.

How close is Mercure Düsseldorf City Center to downtown Düsseldorf?

Mercure Düsseldorf City Center is 0.8 mi away from Düsseldorf.

Mercure Düsseldorf City Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 727 reviews" "
Rating 8 - Good. 353 out of 727 reviews" "
Rating 6 - Okay. 130 out of 727 reviews" "
Rating 4 - Poor. 44 out of 727 reviews" "
Rating 2 - Terrible. 17 out of 727 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Waldir

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lee Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk and cleaning team are all very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Able to walk to the old town and very close to the main station. I'd stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
I stayed in a classic single room for one night. Given the shabby condition of the room, which was reminiscent of student accommodation, it was very poor value for money. The hotel's website states there is a complimentary mineral water and tea and coffee making facilities in the room. There was no water and only a kettle and a mug - but no coffee or tea to actually make a drink. I checked with reception who said this was correct and that there was a communal coffee machine in the lobby. What's the point of a kettle and cup in the room then?! As someone who likes to have a coffee or two before getting dressed, a coffee machine in the lobby was no use to me. The furniture was shabby and worn and the grout in the shower required attention. Otherwise the rest was clean and the staff friendly. Wouldn't stay there again - I expected better of a Mercure hotel.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Convenient for railway station
Stayed 3 nights in Dec 2023

4/10 Poor

Hannah

Traveled with partner
Disliked: Amenities, property conditions & facilities
Thankfully we only stayed here for one night, any more than that would have been unbearable. Staff were friendly enough but the room was small with limited facilities and very noisy.
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
The suite I stayed in had some weird quirks. First, the shower was constricted to a 3 ft x 3 ft square raised about 20 cm from the floor. If you were to slip in it, you'd be at serious risk of face planting against the counter next to the shower (I know because I nearly did, the shower and floor itself were very slippery when wet). Second, the single twin bed in my room barely had any bedding, just two pillows, a mattress cover, and a duvet. The mattress was okay but not terribly comfortable. I definitely had a budget suite! I don't know if it reflects the typical quality of their rooms, but claiming that Mercure City Center is a 4-star hotel is definitely pushing it based on what I observed. On the plus side, the staff were very friendly and the breakfast options were top notch. Location also can't be beat. I don't know if I would stay again. As time passes I'll probably forget the critical parts of this review.
Stayed 4 nights in Nov 2023

10/10 Excellent

Darren Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very large warm room, clean and quiet. The bed was large and comfortable, very convenient for the city with plenty bars and restaurants close by. Old town a short walk and great place for eating and drinking. Breakfast was plenty to choice for everybody and the hotel staff were very friendly and cheerful. Overall this hotel is well worth staying for a great time in Duesseldorf.
Stayed 3 nights in Oct 2023

6/10 Okay

andrew

Stayed 1 night in Oct 2023

4/10 Poor

Kenneth Rodney

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
For money value you could say ok, however really need to get up to date with tv service, room was swapped on Friday night was even worse than initial room.not somewhere I would return.
Stayed 3 nights in Oct 2023