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Hotel Fire & Ice

4.0 star property
Family-friendly ski-in/ski-out hotel with 2 bars/lounges

Choose dates to view prices

Photo gallery for Hotel Fire & Ice

Sauna, steam room, massages
Mini-golf
Baum Chalet, 1 Queen Bed, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Baum Chalet, 1 Queen Bed, Garden View | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
An der Skihalle 1, Neuss, NW, 41472
  • Popular LocationJever Fun Skihalle1 min walk
  • Popular LocationMuseum Insel Hombroich9 min drive
  • Popular LocationMesse Düsseldorf20 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)27 min drive

Room options

View all photos for Standard Twin Room, 1 Twin Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, 1 Twin Bed

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite

  • 441 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Baum Chalet, 1 Queen Bed, Garden View

Baum Chalet, 1 Queen Bed, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Baum Chalet, 1 Queen Bed, Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed

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Room
Maritim Hotel Düsseldorf
Pool
Spa
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is $136
per night
$152 total
includes taxes & fees
May 16 - May 17
Maritim Hotel Düsseldorf

About the neighborhood

Neuss

Winter getaway.A stay at this hotel places you within half a mile (1 km) of Jever Fun Skihalle and 3 miles (5 km) of Museum Insel Hombroich. Also, Golf Club Rittergut Birkhof is within 3 miles (5 km) and Port of Neuss is within 6 miles (10 km).

What's nearby

  • Jever Fun Skihalle - 1 min walk
  • Museum Insel Hombroich - 9 min drive
  • Marina Düsseldorf - 13 min drive
  • Rhine Promenade - 14 min drive
  • Messe Düsseldorf - 20 min drive

Getting around

  • Neuss Holzheim Station - 5 min drive
  • Neuss Süd S-Bahn - 8 min drive
  • Düsseldorf Intl. Airport (DUS) - 27 min drive

Restaurants

  • McDonald's - 7 min drive
  • Salzburger Hochalm - 3 min walk
  • Peking Garden - 7 min drive
  • Pizzeria Casanova - 7 min drive
  • Frankenheim Biergarten - 4 min drive

About this property

Hotel Fire & Ice

Family-friendly ski-in/ski-out hotel with 2 bars/lounges
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Neuss hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2011
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Dutch, English, French, German, Polish, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Highchair
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Uncovered self parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Fire Ice Neuss
Hotel Fire & Ice
Hotel Fire & Ice Neuss
Hotel Fire Ice Neuss
Hotel Fire Ice
Hotel Fire & Ice Hotel
Hotel Fire & Ice Neuss
Hotel Fire & Ice Hotel Neuss

Frequently asked questions

How close is Hotel Fire & Ice to the airport?

Hotel Fire & Ice is 18.1 mi (27-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Fire & Ice?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Fire & Ice on May 5, 2024 start from $131.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Fire & Ice have an airport shuttle?

Airport shuttle services are not available at Hotel Fire & Ice.

How close is Hotel Fire & Ice to the beach?

This hotel is 16.2 mi (28-min drive) from Strabeach.

Does Hotel Fire & Ice offer free breakfast?

Free breakfast isn’t provided at Hotel Fire & Ice, but buffet breakfast is offered for a fee of EUR 24.50 for adults and EUR 12.25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 8:00 AM to noon.

Is there a casino at Hotel Fire & Ice?

No, there is no casino at this hotel.

What time is check-in at Hotel Fire & Ice?

Check-in begins at 4:00 PM.

Is there free parking at Hotel Fire & Ice?

Free parking is not available at this hotel. Self parking is available for EUR 5 per day.

Does Hotel Fire & Ice have a pool?

Hotel Fire & Ice does not have a pool.

Does Hotel Fire & Ice have a restaurant?

Hotel Fire & Ice is home to Salzburger Hochalm, which features local cuisine.

Does Hotel Fire & Ice have a spa?

This hotel has a spa, which features massages.

How close is Hotel Fire & Ice to downtown Neuss?

Hotel Fire & Ice is 0.6 mi away from Grefrath.

Hotel Fire & Ice Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 238 reviews" "
Rating 8 - Good. 58 out of 238 reviews" "
Rating 6 - Okay. 7 out of 238 reviews" "
Rating 4 - Poor. 3 out of 238 reviews" "
Rating 2 - Terrible. 0 out of 238 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Dewinder

Stayed 2 nights in May 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always , great hotel great friendly staff and peaceful
Stayed 1 night in May 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing stay. Staff friendly and you can sit and watch the skiers . Great place.
Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire and ice chalets
Absolutely amazing stay in the tree chalet . Restaurant good with very helpful staff. Have stayed a few times and will again
Stayed 1 night in Aug 2021

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maz complex
What an amazing complex. I would recommend this hotel to anyone. We stayed in the treehouse and it was magnificent. But as I say the whole complex deserves praise. You have to see it to believe it
Stayed 1 night in Jun 2020

10/10 Excellent

Shiliang

Stayed 1 night in Jun 2020

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant. Staff were great and very friendly and helpful. Restaurant good and a very pleasant stay. Definitely stay again
Stayed 1 night in Jun 2020