The Royal Hotel

3.0 star property
3-star Colonial hotel near uShaka Marine World

Choose dates to view prices

Photo gallery for The Royal Hotel

Coffee shop
City view
Front of property
Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View | In-room safe, individually decorated, individually furnished
Coffee shop
Reviews
7.2

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
267 Smith Street, Durban, KwaZulu-Natal, 4001
  • Popular LocationDurban International Convention Centre15 min walk
  • Popular LocationuShaka Marine World3 min drive
  • Popular LocationDurban Beach4 min drive
  • AirportDurban (DUR-King Shaka Intl.)35 min drive

Room options

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Suite, 1 Queen Bed, Non Smoking, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Durban

Heart of Durban.With a stay at this Durban Central Business District hotel, you'll be steps from Farewell Square and Durban Art Gallery. Durban City Hall and Durban Natural Science Museum are also within half a mile (1 km).

What's nearby

  • Durban International Convention Centre - 15 min walk
  • uShaka Marine World - 3 min drive
  • Durban Beach - 4 min drive
  • Suncoast Casino and Entertainment World - 4 min drive
  • Moses Mabhida Stadium - 5 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 35 min drive

Restaurants

  • KFC - 4 min walk
  • Lords & Legends Sports Cafe - 3 min walk
  • McDonald's - 4 min walk
  • Thunder Peak Spur - 2 min walk
  • McDonald's - 4 min walk

About this property

The Royal Hotel

3-star Colonial hotel near uShaka Marine World
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at The Royal Hotel. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 206 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Built in 1845
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Royal Hotel offers 206 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Durban hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (ZAR 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 185 for adults and ZAR 92.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 185 for adults and ZAR 92.50 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 150.00 (one-way), (from 5 to 11 years old)
  • Covered self parking fee: ZAR 60 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Royal Durban
Royal Hotel Durban
The Royal Hotel Hotel
The Royal Hotel Durban
The Royal Hotel Hotel Durban

Frequently asked questions

How close is The Royal Hotel to the airport?

The Royal Hotel is 21.3 mi (35-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Hotel?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at The Royal Hotel on May 19, 2024 start from $33.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Hotel have an airport shuttle?

The Royal Hotel offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 450 per vehicle, one-way.

How close is The Royal Hotel to the beach?

This hotel is 2.6 mi (4-min drive) from Durban Beach and 8.2 mi (17-min drive) from Umhlanga Rocks Beach. Don't forget your sunscreen!

Does The Royal Hotel offer free breakfast?

Free breakfast isn’t provided at The Royal Hotel, but buffet breakfast is offered for a fee of ZAR 185 for adults and ZAR 92.50 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at The Royal Hotel?

No, there is no casino at this hotel, but Suncoast Casino and Entertainment World (4-min drive) is nearby.

What time is check-in at The Royal Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Royal Hotel?

Free parking is not available at this hotel. Self parking is available for ZAR 60 per day.

Does The Royal Hotel have a pool?

The Royal Hotel features an outdoor pool.

Does The Royal Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Royal Hotel have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, hot stone massages, and body treatments.

How close is The Royal Hotel to downtown Durban?

The Royal Hotel is 0.2 mi away from Durban.

The Royal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 227 reviews" "
Rating 8 - Good. 74 out of 227 reviews" "
Rating 6 - Okay. 54 out of 227 reviews" "
Rating 4 - Poor. 20 out of 227 reviews" "
Rating 2 - Terrible. 23 out of 227 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred Nomvana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Ferdinand

Stayed 1 night in Aug 2023

8/10 Good

Pearl

Stayed 1 night in Aug 2023

10/10 Excellent

Maud

Stayed 1 night in Jul 2023

10/10 Excellent

Pedro Manuel Pereira, Concord

Traveled with family
Liked: Cleanliness, staff & service
Above and beyond great experience , staff is fantastic.
Stayed 8 nights in Jun 2023

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Travelstart online

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Danai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and wide selection for breakfast items
Stayed 1 night in May 2022

6/10 Okay

Mvuyiso

Stayed 1 night in Oct 2021