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Rixos The Palm Hotel & Suites

5.0 star property
5-star beachfront hotel near Souk Madinat Jumeirah

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2 outdoor pools, pool umbrellas, sun loungers
View from room
Premium Room, 1 King Bed, Garden View | Premium bedding, down comforters, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, 5 Bedrooms | View from room
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included

Check out the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Popular LocationBurj Al Arab24 min drive
  • Popular LocationSouk Madinat Jumeirah25 min drive
  • Popular LocationMall of the Emirates26 min drive
  • AirportDubai (DXB-Dubai Intl.)49 min drive

Room options

Room, 1 King Bed, Pool Access

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 2314 sq ft
  • Sleeps 6
  • 2 Double Beds

Family Suite, 3 Bedrooms

  • 2691 sq ft
  • Sleeps 8
  • 3 Double Beds

Deluxe Room, 1 King Bed, Sea View

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 5
  • 1 King Bed

Room

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Senior Suite, 1 King Bed, Sea View

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

Senior Suite, 2 Bedrooms

  • 1615 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Suite, 4 Bedrooms

  • 3983 sq ft
  • Sleeps 9
  • 4 Double Beds

Premium Room, 1 King Bed, Sea View

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 4 Bedrooms (Penthouse)

  • 3983 sq ft
  • Sleeps 10
  • 4 Double Beds

Premium Room, 1 King Bed, Garden View

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 5 Bedrooms

  • 4306 sq ft
  • Sleeps 10
  • 5 Double Beds

Junior Suite, 1 King Bed, Sea View

  • 747 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Sea View (Panoramic)

  • 4092 sq ft
  • Sleeps 6
  • 2 Double Beds

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • 6369 sq ft
  • Sleeps 9
  • 1 Double Bed

Similar properties

About the neighborhood

Dubai

Beachside getaway.With a stay at this Palm Jumeirah hotel, you'll be within 6 miles (10 km) of Aquaventure and 12 miles (20 km) of Skydive Dubai. Souk Madinat Jumeirah and Wild Wadi Water Park are within 12 miles (20 km).

What's nearby

  • Aquaventure - 11 min drive
  • Burj Al Arab - 24 min drive
  • Wild Wadi Water Park - 24 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Mall of the Emirates - 26 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai Intl. Airport (DXB) - 49 min drive

Restaurants

  • Andaz Dubai The Palm - 19 min drive
  • Ibn AlBahr - 20 min drive
  • Club Vista Mare - 20 min drive
  • Byron Bathers Club - 17 min drive
  • Revo Café - 9 min walk

About this property

Rixos The Palm Hotel & Suites

5-star beachfront hotel near Souk Madinat Jumeirah
Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 682 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 120 for adults and AED 75 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with premium digital channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2890
  • New Year's Eve (31 December) Gala Dinner per child: AED 1430 (from 3 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 75 for children
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

How close is Rixos The Palm Hotel & Suites to the airport?

Rixos The Palm Hotel & Suites is 26.1 mi (49-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

Does Rixos The Palm Hotel & Suites have an airport shuttle?

Rixos The Palm Hotel & Suites offers an airport shuttle 24 hours a day, on request, for a charge of AED 300 per vehicle, one way.

How close is Rixos The Palm Hotel & Suites to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Rixos The Palm Hotel & Suites offer free breakfast?

Free breakfast isn’t provided at Rixos The Palm Hotel & Suites, but buffet breakfast is offered for a fee of AED 120 for adults and AED 75 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Rixos The Palm Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Rixos The Palm Hotel & Suites?

Check-in begins at 3 PM.

Is there free parking at Rixos The Palm Hotel & Suites?

This hotel offers free self parking and valet parking.

Does Rixos The Palm Hotel & Suites have a pool?

Rixos The Palm Hotel & Suites features 2 outdoor pools and a children's pool.

Does Rixos The Palm Hotel & Suites have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, ocean views, and al fresco dining.

Does Rixos The Palm Hotel & Suites have a spa?

This hotel has a spa, which features deep-tissue massages, body treatments, and body wraps.

How close is Rixos The Palm Hotel & Suites to downtown Dubai?

Rixos The Palm Hotel & Suites is 13.7 mi away from Dubai.

Rixos The Palm Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 688 reviews" "
Rating 8 - Good. 182 out of 688 reviews" "
Rating 6 - Okay. 68 out of 688 reviews" "
Rating 4 - Poor. 20 out of 688 reviews" "
Rating 2 - Terrible. 12 out of 688 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024

10/10 Excellent

Leigh Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dafydd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sunil Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Daljit Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Stayed 3 nights in Sep 2023

8/10 Good

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023