Carpets filthy, no a/c for over a day with NO compensation, beds hard, couch not comfy. No pots/pans for 2 days, 4 towels/2 wash clothes for 5 people, body hair in tub, mildew under shower ledge/hair on wall of shower, I had to fix toilet-no 24hr maint., no iron/ironing board, broom but no dustpan