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City of Dreams – The Countdown Hotel

4.0 star property
4-star eco-certified hotel near City of Dreams

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City of Dreams – The Countdown Hotel

Photo gallery for City of Dreams – The Countdown Hotel

Interior entrance
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Deluxe Suite | Minibar, in-room safe, desk, rollaway beds
Lobby sitting area

Overview of City of Dreams – The Countdown Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Estrada Do Istmo, Cotai
  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams4 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, rollaway beds

Standard King

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living room | 42-inch TV with digital channels, iPod dock

Deluxe Suite

  • 947 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | Minibar, in-room safe, desk, rollaway beds

Double Queen

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, rollaway beds

Corner Suite

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sheraton Grand Macao
Pool
Spa
Free airport shuttle
Kids pool
4.2 out of 5, Very Good, (1001)
The price is $89
per night
$102 total
includes taxes & fees
May 16 - May 17
Sheraton Grand Macao

About the neighborhood

Cotai

In Cotai .You'll be steps from City of Dreams with a stay at this Cotai hotel.

What's nearby

  • The Londoner Macao Casino - 3 min walk
  • Venetian Macao Casino - 3 min walk
  • City of Dreams - 4 min walk
  • Cotai Arena - 10 min walk
  • Cotai Strip - 16 min walk

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive

Restaurants

  • The Manor 雅舍 - 1 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 6 min walk
  • Starbucks - 15 min walk
  • Sedap Singapore - 15 min walk
  • 星巴克 - 15 min walk

About this property

City of Dreams – The Countdown Hotel

4-star eco-certified hotel near City of Dreams
City of Dreams – The Countdown Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and limo/town car service. A terrace, an arcade/game room, and multilingual staff are also featured at the eco-certified City of Dreams – The Countdown Hotel. Free self parking and valet parking are available.

This 4-star Cotai hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 30 levels
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
City of Dreams – The Countdown Hotel offers 326 air-conditioned accommodations with iPod docking stations and minibars. Digital television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MOP 250 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's club
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV with digital channels
  • iPod dock

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from May 12 2022 to January 27 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 250–280 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

How close is City of Dreams – The Countdown Hotel to the airport?

City of Dreams – The Countdown Hotel is 3.4 mi (7-min drive) away from the Macau Intl. Airport (MFM) airport, the closest popular airport to the property.

Does City of Dreams – The Countdown Hotel have an airport shuttle?

Airport shuttle services are not available at City of Dreams – The Countdown Hotel.

How close is City of Dreams – The Countdown Hotel to the beach?

This hotel is 4.4 mi (15-min drive) from Hac Sa Beach and 13.5 mi (37-min drive) from Zhuhai Beach. Don't forget your sunscreen!

Does City of Dreams – The Countdown Hotel offer free breakfast?

Free breakfast isn’t provided at City of Dreams – The Countdown Hotel, but buffet breakfast is offered for a fee of between MOP 250 and 280 per person. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at City of Dreams – The Countdown Hotel?

No, there is no casino at this hotel, but The Londoner Macao Casino (3-min walk) and Venetian Macao Casino (3-min walk) are nearby.

What time is check-in at City of Dreams – The Countdown Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at City of Dreams – The Countdown Hotel?

This hotel offers free self parking and valet parking.

Does City of Dreams – The Countdown Hotel have a pool?

City of Dreams – The Countdown Hotel features an outdoor pool.

Does City of Dreams – The Countdown Hotel have a restaurant?

City of Dreams – The Countdown Hotel is home to The Bar, which features international cuisine.

Does City of Dreams – The Countdown Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is City of Dreams – The Countdown Hotel to downtown Cotai?

City of Dreams – The Countdown Hotel is 0.4 mi away from Cotai.

City of Dreams – The Countdown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 436 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Sarandona

Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

6/10 Okay

Wai Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the new metro station. Room is spacious & clean with good view.
Stayed 1 night in Jan 2020

8/10 Good

Lynette, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for the airport and ferry terminal.
Stayed 2 nights in Jan 2020