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"Not what I expected for the money. Rooms are dated, loose fixtures in the bathroom, torn cushions on the sleeper sofa, lack of towels. " More

By a verified traveler on Sat 24 Jun 2023

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Hotel Description

3-star hotel near Cleveland Clinic

Hough stay

Within a 10-minute walk of this Hough hotel, you'll find Cleveland Clinic and Cleveland Museum of Art. Ronald McDonald House Cleveland and Cleveland Orchestra are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.

Studio, 1 King Bed (Urban)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170* Per night/room May 5 - May 6

Studio, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Cleveland University Circle/Medical Center ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Cleveland University Circle/Medical Center

Everyone (5) Couples (2) Family (5)
5 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 3, 2023 by Brett Wolff, GM

Thank you for staying with us and for your review. We hope to welcome you again!

3 out of 5
Not what I expected for the money. Rooms are dated, loose fixtures in the bathroom, torn cushions on the sleeper sofa, lack of towels.

Posted by on Jun 24, 2023

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Comment from Hotel Management

Jun 26, 2023 by Kim

Thank you for you for taking the time to complete the survey. We apologize that we did not meet your expectations and will share your concerns with the leadership teams. We appreciate your feedback and hope you will stay with us again in the future.

4 out of 5
Had a great time. Would like the bathroom towels to be stocked better.

Posted by on Dec 19, 2022

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Comment from Hotel Management

Nov 7, 2023 by Brett Wolff, General Manager

Thank you for staying with us! We will use your feedback to help us continually improve. We hope to welcome you again!

5 out of 5

Posted by on Nov 7, 2022

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5 out of 5

Posted by on Sep 6, 2022

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4 out of 5

Posted by on Aug 7, 2022

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4 out of 5
Convenient. Parking easy and convenient. Hotel trash in halls and dirty carpet needs cleaning. Some noise comes through walls. Very friendly and helpful staff. Breakfast less than average for hotels that offer breakfasts. Could use more options.

Posted by on Aug 9, 2021

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5 out of 5
Lovely place with meticulous safety and health standard in place to protect customers from Covid 19. The desk staff was helpful and friendly and the room was very clean.

Posted by , from Dayton, OH on Oct 14, 2020

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Comment from Hotel Management

Oct 19, 2020 by Laura, General Manager

Thank you for staying with us! We're delighted you had a great experience.

3 out of 5
Didn’t like that my room was connected wit another room and was on a lower floor

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by General Manager

Greetings, I apologize for this inconvenience, and understand your requests were not honored. Please feel free to contact me at the property anytime so I may assist in resolving. Sincerely, Laura Chmielewski

2 out of 5
We waited hours for our room to be ready after check in time, along with a lobby full of guests. When we were finally able to check in, there were wet towels hanging in the room.

Posted by on Jul 23, 2019

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About the Residence Inn by Marriott Cleveland University Circle/Medical Center

Location 1914 East 101St St, Cleveland, OH 44106

Property Features

Residence Inn by Marriott Cleveland University Circle/Medical Center offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Cleveland University Circle/Medical Center also features barbecue grills, a picnic area, and laundry facilities. Parking is available for a fee. This 3-star Cleveland hotel is smoke free.

  • 175 guestrooms or units
  • 8 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cleveland Station (7.8 km / 4.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Cleveland University Circle/Medical Center offers 175 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds and desks. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

  • Pull-out sofa bed
  • LED television
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott Cleveland University Circle/Medical Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Cleveland University Circle Aparthotel
  • Residence Inn Marriott University Circle Aparthotel
  • Residence Inn Marriott Cleveland University Circle
  • Residence Inn Marriott University Circle
  • Marriott University Circle

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.