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The Hotel Chester

5.0 star property
5-star luxury hotel near Chester City Walls

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Photo gallery for The Hotel Chester

The Tree House | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle
Exterior
Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi
The Tree House | Living area | 32-inch Smart TV with digital channels, TV
Safari | Bathroom | Designer toiletries, hair dryer, towels, soap
Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
19 Newgate St, Chester, England, CH1 1DE
  • Popular LocationChester Cathedral7 min walk
  • Popular LocationChester City Walls11 min walk
  • Popular LocationChester Racecourse12 min walk
  • AirportLiverpool (LPL-John Lennon)42 min drive

Room options

View all photos for Flamingo

Flamingo | Select Comfort beds, minibar, iron/ironing board, free WiFi

Flamingo

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Money Penny | Select Comfort beds, minibar, iron/ironing board, free WiFi

Money Penny

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Secret Garden

Secret Garden | Select Comfort beds, minibar, iron/ironing board, free WiFi

Secret Garden

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Elegance | Select Comfort beds, minibar, iron/ironing board, free WiFi

Elegance

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Tree House

The Tree House | Living area | 32-inch Smart TV with digital channels, TV

The Tree House

  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald

Emerald | Select Comfort beds, minibar, iron/ironing board, free WiFi

Emerald

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Bouquet | Select Comfort beds, minibar, iron/ironing board, free WiFi

Bouquet

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1762

1762 | Living area | 32-inch Smart TV with digital channels, TV

1762

  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Ralph | Select Comfort beds, minibar, iron/ironing board, free WiFi

Ralph

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Select Comfort beds, minibar, iron/ironing board, free WiFi

Standard Studio, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Knightsbridge

Knightsbridge | Select Comfort beds, minibar, iron/ironing board, free WiFi

Knightsbridge

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Zoo

Zoo | Living area | 32-inch Smart TV with digital channels, TV

Zoo

  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Safari | Select Comfort beds, minibar, iron/ironing board, free WiFi

Safari

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Chester, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (927)
The price is $129
per night
$155 total
includes taxes & fees
May 29 - May 30
Hotel Indigo Chester, an IHG Hotel

About the neighborhood

Chester

City center retreat .Within a 15-minute walk of the hotel, you'll find Chester City Walls and Chester Racecourse. Newgate and Chester Roman Gardens are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 7 min walk
  • Chester City Walls - 11 min walk
  • Chester Racecourse - 12 min walk
  • River Dee - 15 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 15 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • The Cavern of the Curious Gnome - 3 min walk
  • Jaunty Goat Coffee - 3 min walk
  • The Albion Inn - 2 min walk
  • Popcorn - 2 min walk
  • Opera Grill - 2 min walk

About this property

The Hotel Chester

5-star luxury hotel near Chester City Walls
The Hotel Chester offers its guests concierge services, a fireplace in the lobby, and express check-out. Public spaces have free WiFi.

This 5-star Chester hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • No smoking on site
The Hotel Chester offers 16 accommodations with minibars and designer toiletries. Beds feature Select Comfort mattresses. Accommodations at this 5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Italian, Spanish, Welsh

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch Smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay, plus a deposit of GBP 1 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 1 per stay
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number 00000000

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

How close is The Hotel Chester to the airport?

The Hotel Chester is 25.1 mi (42-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Chester?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at The Hotel Chester on Jun 2, 2024 start from $164.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Chester have an airport shuttle?

Airport shuttle services are not available at The Hotel Chester.

Does The Hotel Chester offer free breakfast?

The Hotel Chester does not offer free breakfast.

Is there a casino at The Hotel Chester?

No, there is no casino at this hotel.

What time is check-in at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Hotel Chester?

Free parking is not available at this hotel.

Does The Hotel Chester have a pool?

The Hotel Chester does not have a pool.

Does The Hotel Chester have a spa?

There are no spa services available at this hotel.

How close is The Hotel Chester to downtown Chester?

The Hotel Chester is 0.1 mi away from Chester.

The Hotel Chester Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 134 out of 159 reviews" "
Rating 8 - Good. 17 out of 159 reviews" "
Rating 6 - Okay. 5 out of 159 reviews" "
Rating 4 - Poor. 2 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Fantastic staff. Superb room. Definitely the only place we’ll stay next time we’re in Chester.
Stayed 1 night in Feb 2024

10/10 Excellent

Geraint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless stay, great staff and will certainly return. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Amenities
We stayed in "The Zoo". If the other rooms are anything like this one then there isnt a bad room in the hotel. All staff that we spoke to on the front desk were friendly and helpful. Really easy text system if you need anything further from them. Lights, heating and music on when we got there. Beautifully decorated.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Absolutely amazing stay! We stayed in the flamingo room and it was lovely, spacious and had everything you would need! The only problem I had was when the window was open there was a generator noise booting up every 2 minutes, while this was annoying I just put white noise on my phone to drown it out and slept like a baby! The bath was a lovely addition to the room and the bed was extremely comfy. The bathroom was a great size and lovely and clean and the kitchenette was perfect for the short stay! Also, the car park is seconds away so no worries about parking. It’s in the best area possible. Staff were lovely!
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply excellent
Contemporary themed room - loved Zoo. From the friendly helpful staff to the superb room everything was excellent. Right in centre of Chester superb location superb hotel.
Stayed 1 night in Dec 2023