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The Ritz-Carlton, Chengdu

5.0 star property
5-star luxury hotel near Tianfu Square, connected to a shopping center

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Photo gallery for The Ritz-Carlton, Chengdu

Suite, 1 Bedroom, City View | View from room
Indoor pool
Club Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds
Buffet
Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Popular LocationTianfu Square10 min walk
  • Popular LocationTaikoo Li Shopping Center3 min drive
  • Popular LocationWide and Narrow Street4 min drive
  • AirportChengdu (CTU-Shuangliu Intl.)27 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | LED TV

Club Suite, 1 Bedroom

  • 1044 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is $130
per night
$152 total
includes taxes & fees
May 16 - May 17
JW Marriott Hotel Chengdu

About the neighborhood

Chengdu

Heart of Chengdu.Within a 15-minute walk of this Chengdu City Centre hotel, you'll find Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Taikoo Li Shopping Center are also within 2 miles (3 km).

What's nearby

  • Tianfu Square - 10 min walk
  • Sichuan Museum of Science and Technology - 14 min walk
  • Wenshu Monastery - 2 min drive
  • Taikoo Li Shopping Center - 3 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 17 min walk
  • Shuangliu Intl. Airport (CTU) - 28 min drive

Restaurants

  • Club Lounge - 1 min walk
  • 潼聚泉御房粥品 - 3 min walk
  • 六和豆浆 - 2 min walk
  • 太平洋咖啡成都富力天汇店 - 7 min walk
  • 香荟全天候餐厅 - 1 min walk

About this property

The Ritz-Carlton, Chengdu

5-star luxury hotel near Tianfu Square, connected to a shopping center
The Ritz-Carlton, Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 18464 square feet (1716 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Chengdu. Free self parking is available.

This 5-star Chengdu hotel is smoke free.

  • 350 guestrooms or units
  • 41 levels
  • 5 dining venues
  • Meeting rooms
  • 18464 sq ft of conference space
  • 1716 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 253 to 253 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 253–253 for adults, and CNY 0–253 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

How close is The Ritz-Carlton, Chengdu to the airport?

The Ritz-Carlton, Chengdu is 11.8 mi (28-min drive) away from the Shuangliu Intl. Airport (CTU) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on May 5, 2024 start from $106.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Chengdu have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Chengdu.

Does The Ritz-Carlton, Chengdu offer free breakfast?

Free breakfast isn’t offered at The Ritz-Carlton, Chengdu, but buffet breakfast is offered for a fee of between CNY 253 and 253 for adults, CNY 0 and 253 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton, Chengdu?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Chengdu?

This hotel offers free self parking.

Does The Ritz-Carlton, Chengdu have a pool?

The Ritz-Carlton, Chengdu features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does The Ritz-Carlton, Chengdu have a restaurant?

There are 5 onsite restaurants, offering options like Chinese cuisine, al fresco dining, and happy hour.

Does The Ritz-Carlton, Chengdu have a spa?

This hotel has a spa, which features massages, hydrotherapy, and facials.

How close is The Ritz-Carlton, Chengdu to downtown Chengdu?

The Ritz-Carlton, Chengdu is 0.4 mi away from Chengdu.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 192 reviews" "
Rating 8 - Good. 25 out of 192 reviews" "
Rating 6 - Okay. 8 out of 192 reviews" "
Rating 4 - Poor. 2 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. sometimes I smell cigarette in my room even though it’s non smoking
Stayed 1 night in Dec 2023

10/10 Excellent

Chengyu

Liked: Cleanliness, staff & service, property conditions & facilities
the people in loby was very nice and always try to service you or help you solve problem. pretty professional. I flew 19 hours and laned in the early morning, I know the normal check in time was 3 pm, however they try their best to have the room ready for me in about less than 30 minute.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryna, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Room is spacious and clean. Staff are helpful. Walking distance to Chunxi MRT station, IFS and Taikoo Li.
Stayed 6 nights in Nov 2023

4/10 Poor

I LIN

Stayed 3 nights in Oct 2023

10/10 Excellent

Bo Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury hotel in the heart of the city of Chengdu! Great location easy to go anywhere in the city. Room is very clean, staff are very nice and friendly! The breakfast in the hotel is super awesome! Will stay again if come back to Chengdu!
Stayed 4 nights in Oct 2023

8/10 Good

TINGTING, TORONTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz Carlton hotels we have ever stayed. From the minute we stepped into the entrance to the main lobby on 25th floor, the staff greeted us with warm smiles. Check in was fast and easy. Our room on the club level had a great view of the city. From the spa to restaurants, every part of this property is well maintained by their friendly staff. Breakfast options are impressive with plenty of local Sichuan dishes. We would definitely come back again!
Stayed 3 nights in Oct 2023

10/10 Excellent

cheng

Stayed 1 night in Jul 2023

10/10 Excellent

Mingfei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
excellent!
Stayed 2 nights in Jul 2023

6/10 Okay

YangHuan

Stayed 2 nights in Jun 2023