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Castelo Hotel

4.0 star property
4-star spa hotel perfect for exploring Chaves

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Photo gallery for Castelo Hotel

Front of property
Balcony
Superior Twin Room | Minibar, in-room safe, desk, blackout drapes
Restaurant
Bar (on property)
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Check out the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Popular LocationChaves Castle2 min walk
  • Popular LocationRoman Baths and Palace of Justice6 min walk
  • Popular LocationNational Railway Museum8 min walk
  • AirportChaves (CHV)2 min drive

Room options

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Hot Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, blackout drapes

Basic Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, blackout drapes

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Chaves

City center retreat .At this hotel, you'll be steps from Chaves Castle and Museu da Região Flaviense. Torre de Menagem & Museu Militar and Roman Baths and Palace of Justice are also within half a mile (1 km).

What's nearby

  • Chaves Castle - 2 min walk
  • Roman Baths and Palace of Justice - 6 min walk
  • Forte de Sao Francisco - 6 min walk
  • Ponte Trajano - 7 min walk
  • National Railway Museum - 8 min walk

Restaurants

  • Café Bar Pastelaria Carlton - 3 min walk
  • Pastelaria Maria - 1 min walk
  • Adega da Luz - 3 min walk
  • Pastelaria Princesa - 2 min walk
  • Sabores da Loja - 1 min walk

About this property

Castelo Hotel

4-star spa hotel perfect for exploring Chaves
Castelo Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at Castelo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chaves hotel is smoke free.

  • 32 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Castelo Hotel offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Secured, covered self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and cash.

Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

Does Castelo Hotel have an airport shuttle?

Airport shuttle services are not available at Castelo Hotel.

How much does it cost to stay at Castelo Hotel?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Castelo Hotel on May 19, 2024 start from $71.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castelo Hotel offer free breakfast?

Castelo Hotel offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Castelo Hotel?

No, there is no casino at this hotel.

What time is check-in at Castelo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Castelo Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 5 per day.

Does Castelo Hotel have a pool?

Castelo Hotel features an indoor pool.

Does Castelo Hotel have a spa?

Yes, this hotel has a spa.

How close is Castelo Hotel to downtown Chaves?

Castelo Hotel is 0.1 mi away from Santa Maria Maior.

Castelo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 96 reviews" "
Rating 8 - Good. 21 out of 96 reviews" "
Rating 6 - Okay. 2 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Traveled with partner
Very nice hotel. Good service
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VG
Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 7 nights in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.
Stayed 1 night in May 2023

10/10 Excellent

RAMI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023