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Refugio Pullao

2.5 star property
Enjoy the free WiFi at this beach Castro hotel

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Photo gallery for Refugio Pullao

Aerial view
Property entrance
Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Cafe
Comfort Quadruple Room, 1 Bedroom, Non Smoking | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000
  • Popular LocationTongoy Beach12 min drive
  • Popular LocationCostanera Castro24 min drive
  • Popular LocationYutuy Beach26 min drive

Room options

Panoramic Cottage

  • 1399 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Comfort Double or Twin Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Aerial view
Enjoy Chiloé
Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very Good, (267)
The price is $86
per night
$86 total
includes taxes & fees
May 17 - May 18
Enjoy Chiloé

About the neighborhood

Castro

In Castro .At this Castro hotel, you'll be within 6 miles (10 km) of Tongoy Beach and 9 miles (15 km) of Yutuy Beach. Parque Alto Muro Aventura is within 9 miles (15 km) and Nuestra Senora de los Dolores Church is within 12 miles (20 km).

What's nearby

  • Tongoy Beach - 12 min drive
  • Plaza de Armas - 24 min drive
  • Church of San Francisco - 24 min drive
  • Costanera Castro - 24 min drive
  • Yutuy Beach - 26 min drive

Restaurants

  • Pizza Hut - 24 min drive
  • Almud Bar - 24 min drive
  • Barra Cervecera - 24 min drive
  • Palafito Sabores de Mi Tierra - 23 min drive
  • El Mercadito - 24 min drive

About this property

Refugio Pullao

Enjoy the free WiFi at this beach Castro hotel
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A spa tub, a terrace, and barbecue grills are also featured at Refugio Pullao. Free self parking is available.

Smoking is allowed in designated areas at this Castro hotel.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Refugio Pullao offers 6 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, cookware/dishes/utensils, and dishwashers.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Yard

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 20-percent of room rate for check-in between 9:00 PM and 1:30 AM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Refugio Pullao

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)
  • Late check-in fee: 20-percent of room rate for check-in between 9:00 PM and 1:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Frequently asked questions

How close is Refugio Pullao to the airport?

Refugio Pullao is 110.2 mi (211-min drive) away from the Puerto Montt (PMC-Tepual) airport, the closest popular airport to the property.

Does Refugio Pullao have an airport shuttle?

Refugio Pullao offers an airport shuttle 24 hours a day, on request, for a charge of USD 30.00 per vehicle, one-way.

How close is Refugio Pullao to the beach?

This hotel is 4.3 mi (12-min drive) from Tongoy Beach and 6.7 mi (26-min drive) from Yutuy Beach. Don't forget your sunscreen!

Does Refugio Pullao offer free breakfast?

Refugio Pullao does not offer free breakfast.

Is there a casino at Refugio Pullao?

No, there is no casino at this hotel.

What time is check-in at Refugio Pullao?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Refugio Pullao?

This hotel offers free self parking.

Does Refugio Pullao have a pool?

Refugio Pullao does not have a pool.

Does Refugio Pullao have a spa?

There are no spa services available at this hotel.

How close is Refugio Pullao to downtown Castro?

Refugio Pullao is 4.1 mi away from Castro.

Refugio Pullao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place
We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.

2/10 Terrible

cristian, santiago

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
Stayed 2 nights in Feb 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and service!
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury while still being outside the bubble
Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
Stayed 1 night in Feb 2019

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Stayed 1 night in Oct 2021

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019