4/10 Poor
Stuart
Traveled with family
Jan 4, 2024
Disliked: Amenities, property conditions & facilities
The building requires many upgrades. We went in winter and we only saw two staff in the whole place. It was almost like a scary movie. The property is so grand and beautiful but it most certainly needs upgrading. The dinner facilities were set up as if a wedding of 300 people were coming but in fact it was just for 5 or 6 who were dining and there was no music and again few staff. They had no TV in the main areas to watch the sport. I hope the business can spend to gain more business and get the hotel back to where it belongs. I would have loved to not leave this review and just provide feedback to staff however on our departure the staff clearly didn’t care how our stay way since they took the key asked the room number and went back to what they were doing. Girl at the desk upon arrival was much friendlier than the gentleman upon departure
Stuart
Stayed 1 night in Dec 2023