Casa Pestagua Relais Châteaux

4.5 star property
4.5-star luxury hotel near Clock Tower

Choose dates to view prices

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Front of property
Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes
Terrace/patio
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Popular LocationWalls of Cartagena2 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center11 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)8 min drive

Room options

Junior Suite

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

Suite (del Condé de Pestagua)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Suite (Madariaga)

  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Santo Domingo Square and Botero's Mujer Reclinada are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • Plaza Santo de Domingo - 1 min walk
  • La Paletteria - 2 min walk
  • La Vitrola - 2 min walk
  • Cuzco Cocina Peruana - 1 min walk
  • Restaurante Bar El Burlador De Sevilla - 1 min walk

About this property

Casa Pestagua Relais Châteaux

4.5-star luxury hotel near Clock Tower
Casa Pestagua Relais Châteaux offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Pestagua Relais Châteaux. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Casa Pestagua Relais Châteaux was completed in March 2023.

This 4.5-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Pestagua Relais Châteaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

How close is Casa Pestagua Relais Châteaux to the airport?

Casa Pestagua Relais Châteaux is 3.6 mi (8-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on May 31, 2024 start from $496.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Pestagua Relais Châteaux have an airport shuttle?

Casa Pestagua Relais Châteaux offers an airport shuttle 24 hours a day, on request, for a charge of USD 60 per vehicle, one-way.

How close is Casa Pestagua Relais Châteaux to the beach?

This hotel is 1.4 mi (12-min drive) from Bocagrande Beach and 2.7 mi (13-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa Pestagua Relais Châteaux offer free breakfast?

Casa Pestagua Relais Châteaux offers free full breakfast every day from 6 AM to 10 AM.

Is there a casino at Casa Pestagua Relais Châteaux?

No, there is no casino at this hotel, but Rio Cartagena Casino (7-min drive) is nearby.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Casa Pestagua Relais Châteaux?

Free parking is not available at this hotel.

Does Casa Pestagua Relais Châteaux have a pool?

Casa Pestagua Relais Châteaux features an outdoor pool.

Does Casa Pestagua Relais Châteaux have a restaurant?

Yes, there is a restaurant on site.

Does Casa Pestagua Relais Châteaux have a spa?

There are no spa services available at this hotel.

How close is Casa Pestagua Relais Châteaux to downtown Cartagena?

Casa Pestagua Relais Châteaux is 0.2 mi away from Cartagena.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 228 reviews" "
Rating 8 - Good. 22 out of 228 reviews" "
Rating 6 - Okay. 11 out of 228 reviews" "
Rating 4 - Poor. 3 out of 228 reviews" "
Rating 2 - Terrible. 3 out of 228 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

10/10 Excellent

Katarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
home away from home…will be back! Thank you to an excellent and kind staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ender

Stayed 2 nights in Nov 2023

10/10 Excellent

Shamik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
Stayed 3 nights in Dec 2023