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Zenitude Hôtel - Résidences Carcassonne

3.0 star property
3-star apartment with kitchenette in Carcassonne

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Terrace/patio
Front of property
Apartment, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Living area | Flat-screen TV, offices
Daily continental breakfast (EUR 12.90 per person)
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Check out the area

Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Popular LocationCanal du Midi Harbor Master's Office3 min drive
  • Popular LocationChateau Comtal6 min drive
  • Popular LocationNarbonnaise Gate8 min drive
  • AirportToulouse (TLS-Blagnac)73 min drive

Room options

Studio Single

  • 215 sq ft
  • Studio
  • Sleeps 1
  • 1 Twin Bed

Basic Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Trundle Beds

Apartment, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Studio, 2 Twin Beds

  • 215 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Studio Double

  • 215 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Carcassonne

Close to the boardwalk/promenade.You'll find Canal du Midi and Saint-Jean Locks within 2 miles (3 km) of this aparthotel. Parc du Père Noël and Musee du blason - vitrail are also within 2 miles (3 km).

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive
  • Aude Gate - 5 min drive
  • Chateau Comtal - 6 min drive
  • Narbonnaise Gate - 8 min drive
  • Historic Fortified City of Carcassonne - 9 min drive

Getting around

  • Carcassonne Station - 2 min drive
  • Carcassonne (CCF-Pays Cathare) - 13 min drive

Restaurants

  • Le Bistro - 3 min drive
  • La Rotonde - 3 min drive
  • Sushi Boat - 3 min drive
  • La Grande Bouffe - 2 min drive
  • Saquette by fred du Bristol - 3 min drive

About this property

Entire place

Zenitude Hôtel - Résidences Carcassonne

3-star apartment with kitchenette in Carcassonne
There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Zenitude Hôtel - Résidences Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
Zenitude Hôtel - Résidences Carcassonne offers 115 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, French, Italian

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking on site
  • Bicycle storage on site
  • Shopping on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 115 units
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Reception hours are 8 AM to noon and 2-5 PM on Saturdays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

How close is Zenitude Hôtel - Résidences Carcassonne to the airport?

Zenitude Hôtel - Résidences Carcassonne is 4.5 mi (13-min drive) away from the Carcassonne (CCF-Pays Cathare) airport, the closest popular airport to the property.

How much does it cost to stay at Zenitude Hôtel - Résidences Carcassonne?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Zenitude Hôtel - Résidences Carcassonne on May 5, 2024 start from $48.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zenitude Hôtel - Résidences Carcassonne have an airport shuttle?

Airport shuttle services are not available at Zenitude Hôtel - Résidences Carcassonne.

Does Zenitude Hôtel - Résidences Carcassonne offer free breakfast?

Free breakfast isn’t provided at Zenitude Hôtel - Résidences Carcassonne, but continental breakfast is offered for a fee of EUR 12.90 for adults and EUR 6 for children. It's available on weekdays from 7 AM to 10:00 AM and weekends from 8 AM to 11:00 AM.

Is there a casino at Zenitude Hôtel - Résidences Carcassonne?

No, there is no casino at this aparthotel.

What time is check-in at Zenitude Hôtel - Résidences Carcassonne?

Check-in begins at 3:00 PM.

Is there free parking at Zenitude Hôtel - Résidences Carcassonne?

This aparthotel offers free self parking.

Does Zenitude Hôtel - Résidences Carcassonne have a pool?

Zenitude Hôtel - Résidences Carcassonne features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.The pool is closed seasonally each year from June 1 to September 30.

Does Zenitude Hôtel - Résidences Carcassonne have a spa?

There are no spa services available at this aparthotel.

How close is Zenitude Hôtel - Résidences Carcassonne to downtown Carcassonne?

Zenitude Hôtel - Résidences Carcassonne is 1.1 mi away from Carcassonne.

Zenitude Hôtel - Résidences Carcassonne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 436 reviews" "
Rating 8 - Good. 193 out of 436 reviews" "
Rating 6 - Okay. 76 out of 436 reviews" "
Rating 4 - Poor. 27 out of 436 reviews" "
Rating 2 - Terrible. 15 out of 436 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Enjoyed our stay !
Stayed 2 nights in May 2023

10/10 Excellent

stuart

Stayed 2 nights in Oct 2022

10/10 Excellent

Cyril

Traveled with family
Liked: Cleanliness, property conditions & facilities
Accueil parfait! Très bonne expérience.
Stayed 1 night in Jul 2022

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Very impressed
Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022

2/10 Terrible

Mully

Stayed 1 night in Jun 2022

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.
Stayed 1 night in Mar 2022

8/10 Good

Philip

Liked: Cleanliness, room comfort
Nice stay
Very good location easy to find, very friendly efficient reception and check in / out Clean quiet room, very comfortable
Stayed 2 nights in Nov 2021

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
Stayed 1 night in Oct 2021

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money hotel on edge of Carcassonne
Stayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
Stayed 1 night in Oct 2019

8/10 Good

georgios

Liked: Cleanliness, property conditions & facilities, room comfort
Great value- pity pool was closed
Everything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
Stayed 3 nights in Oct 2019