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Sunstays Lagoon Beach

4.0 star property
4-star beachfront hotel with 3 outdoor pools

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Photo gallery for Sunstays Lagoon Beach

Superior Apartment | Terrace/patio
Front of property
Deluxe Apartment, Sea View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board
Interior entrance
Bathroom shower
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • BarBarBar

Check out the area

Map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441
  • Popular LocationCanal Walk Shopping Centre7 min drive
  • Popular LocationCape Town International Convention Centre8 min drive
  • Popular LocationCape Town Cruise Terminal10 min drive
  • AirportCape Town (CPT-Cape Town Intl.)16 min drive

Room options

Similar properties

Pool
Lagoon Beach Hotel & Spa
Pool
Spa
Free WiFi
Restaurant
4.0 out of 5, Very Good, (661)
The price is $76
per night
$89 total
includes taxes & fees
May 17 - May 18
Lagoon Beach Hotel & Spa

About the neighborhood

Cape Town

Beachfront retreat .Your stay at this Milnerton hotel places you within 3 miles (5 km) of Milnerton Beach and Canal Walk Shopping Centre. Sunset Beach and Dolphin Beach are also within 6 miles (10 km).

What's nearby

  • Canal Walk Shopping Centre - 7 min drive
  • Cape Town International Convention Centre - 8 min drive
  • Long Street - 8 min drive
  • Cape Town Cruise Terminal - 10 min drive
  • Cape Town Stadium - 11 min drive

Getting around

  • Esplanade Station - 6 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • KFC - 12 min walk
  • Square Cafe & Wine Bar - 6 min drive
  • La Mizu Beach Bar - 3 min walk
  • Gusto Urban Italian - 6 min drive
  • McDonald's - 3 min drive

About this property

Sunstays Lagoon Beach

4-star beachfront hotel with 3 outdoor pools
Sunstays Lagoon Beach offers its guests 3 outdoor swimming pools. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Sunstays Lagoon Beach also features spa services and an elevator. Free self parking is available.

This 4-star Cape Town hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Elevator
  • No smoking on site
  • Bar or lounge
Sunstays Lagoon Beach offers 50 accommodations with safes and irons/ironing boards. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Televisions come with satellite channels.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

Afrikaans, English, Xhosa

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 3 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Diners Club.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Sunstays
Sunstays Lagoon
Sunstays Lagoon Beach
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Apartments Hotel Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton
Sunstays Lagoon Cape Town
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town

Frequently asked questions

How close is Sunstays Lagoon Beach to the airport?

Sunstays Lagoon Beach is 11.8 mi (16-min drive) away from the Cape Town Intl. Airport (CPT) airport, the closest popular airport to the property.

Does Sunstays Lagoon Beach have an airport shuttle?

Sunstays Lagoon Beach offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 350 per vehicle, roundtrip.

How close is Sunstays Lagoon Beach to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sunstays Lagoon Beach offer free breakfast?

Sunstays Lagoon Beach does not offer free breakfast.

Is there a casino at Sunstays Lagoon Beach?

No, there is no casino at this hotel, but GrandWest Casino & Entertainment World (12-min drive) is nearby.

What time is check-in at Sunstays Lagoon Beach?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Sunstays Lagoon Beach?

This hotel offers free self parking.

Does Sunstays Lagoon Beach have a pool?

Sunstays Lagoon Beach features 3 outdoor pools.

Does Sunstays Lagoon Beach have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Sunstays Lagoon Beach to downtown Cape Town?

Sunstays Lagoon Beach is 4.1 mi away from Cape Town.

Sunstays Lagoon Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 138 reviews" "
Rating 8 - Good. 55 out of 138 reviews" "
Rating 6 - Okay. 20 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 7 out of 138 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not up to our expectations
We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 13 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
Stayed 6 nights in Aug 2018

10/10 Excellent

JANET, Gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious self catering apartment with.great sea vi
We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
Stayed 1 night in Jul 2018

6/10 Okay

Tony

Liked: Room comfort
Disliked: Cleanliness, staff & service
Frustrating stay..
No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Stayed 3 nights in Jul 2018

8/10 Good

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Beach in Cape Town
Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!

10/10 Excellent

anthony , cape town lagoon beech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel right on the beech
This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
Stayed 14 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views
Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
Stayed 6 nights in Nov 2017

8/10 Good

Peter , Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Location was great - right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Stayed 2 nights in Oct 2017