Hotel Serrano Palace

5.0 star property
5-star beach hotel near Cala Agulla Beach

Choose dates to view prices

Photo gallery for Hotel Serrano Palace

Indoor pool, 2 outdoor pools
Front of property
Premium bedding, minibar, in-room safe, blackout drapes
Property amenity
Reception
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Playa Son Moll, s/n, Capdepera, Mallorca, 7590
  • Popular LocationSon Moll Beach1 min walk
  • Popular LocationCala Ratjada Port11 min walk
  • Popular LocationCala Agulla Beach3 min drive
  • AirportPalma de Mallorca (PMI)62 min drive

Room options

Double Room, Balcony, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Double Room Single Use, Balcony

  • 441 sq ft
  • Sleeps 1
  • 2 Twin Beds

Double Room, Balcony

  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Cala Ratjada

Close to the beach.At this hotel, you'll be steps from Son Moll Beach and within a 10-minute walk of Playa Na Ferradura. Also, Cala Ratjada Port is within half a mile (1 km) and Cala n'Aguait is within 2 miles (3 km).

What's nearby

  • Son Moll Beach - 1 min walk
  • Cala Ratjada Port - 11 min walk
  • Cala Agulla Beach - 3 min drive
  • Cala Gat Beach - 8 min drive
  • Cala Mesquida Beach - 13 min drive

Getting around

  • Manacor Station - 26 min drive
  • Palma de Mallorca Airport (PMI) - 63 min drive

Restaurants

  • Claxon - 8 min walk
  • Sa Cerviseria Craft Beer & Organic Wine - 9 min walk
  • Royal - 11 min walk
  • Bar los Amigos - 12 min walk
  • La Bodeguita - 6 min walk

About this property

Hotel Serrano Palace

5-star beach hotel near Cala Agulla Beach
As a guest of Hotel Serrano Palace, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. An indoor pool, a children's pool, and a health club are also featured at the luxury Hotel Serrano Palace. For a fee, parking is available.

This 5-star Capdepera hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Serrano Palace offers 153 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Valet parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant. Shorts are not permitted.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 11 lbs per pet

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Serrano Palace
Hotel Serrano Palace Cala Ratjada
Serrano Palace
Serrano Palace Cala Ratjada
Serrano Palace Hotel
Hotel Serrano Palace Cala Ratjada, Majorca, Spain
Hotel Serrano Palace Capdepera
Serrano Palace Capdepera
Hotel Hotel Serrano Palace Capdepera
Capdepera Hotel Serrano Palace Hotel
Hotel Hotel Serrano Palace
Serrano Palace
Hotel Serrano Palace Hotel
Hotel Serrano Palace Capdepera
Hotel Serrano Palace Hotel Capdepera

Frequently asked questions

How close is Hotel Serrano Palace to the airport?

Hotel Serrano Palace is 48.1 mi (63-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Serrano Palace?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Hotel Serrano Palace on May 9, 2024 start from $145.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serrano Palace have an airport shuttle?

Airport shuttle services are not available at Hotel Serrano Palace.

How close is Hotel Serrano Palace to the beach?

This hotel is a short 1-minute walk from Son Moll Beach and 5-minute walk from Playa Na Ferradura. Don't forget your sunscreen!

Does Hotel Serrano Palace offer free breakfast?

Hotel Serrano Palace does not offer free breakfast.

Is there a casino at Hotel Serrano Palace?

No, there is no casino at this hotel.

What time is check-in at Hotel Serrano Palace?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hotel Serrano Palace?

Free parking is not available at this hotel. Self parking is available for EUR 10 per day, and valet parking for EUR 10 per day.

Does Hotel Serrano Palace have a pool?

Hotel Serrano Palace features 2 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Serrano Palace have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Serrano Palace have a spa?

This hotel has a spa, which features body treatments, aromatherapy, and massages.

How close is Hotel Serrano Palace to downtown Capdepera?

Hotel Serrano Palace is 0.4 mi away from Cala Ratjada.

Hotel Serrano Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cala Ratjada Serrano Palace hotel stay.
Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location. Impressive hotel room and high end bathroom. We booked half board and the standard of food is very high indeed. Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard. We were able to park outside the hotel, free of charge, though at busier times you may need to valet park. The Cala Ratjada Boardwalk is just across the road too. Will book to stay again. We greatly enjoyed our stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Elizabeth, Paisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantstic Hotel, great holiday.
Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return

8/10 Good

Anne Marie, London

Liked: Staff & service, property conditions & facilities
Only for those loving package holidays
I would only recommend this location to those looking for a short package holiday in a resort area. There is nothing Spanish-feeling about this part of Mallorca. It is a holiday resort. Many of the nearby shops and restaurants are geared for tourists and some parts of the town feel totally artificial. The clientele is largely German. The beach is just across the road. It is very clean but as it's small it gets very crowded. There are chairs with umbrellas (that get snapped up very quickly) but aside from that or sitting in one of a few beachside cafes, there are no natural shady areas. A couple of restaurants along the waterfront serve quite good and more authentically Spanish food. Aside from that, most restaurants serve the usual touristy fare. The one annoying thing was the hotel next door that liked to announce its upcoming morning and evening events so loudly (blasting this out in German) daily. One night, while on the balcony we were caught between two rival Frank Sinatra renditions - one in our hotel and one in the hotel next door. We booked half board but only ate dinner there twice. While there was a wide variety of food, much of it was drowned in heavy sauces and the better fare was gone by the time it reached 8:30pm as many diners started eating as early as 6:30. Thankfully, whatever noise one could hear in the evening stopped promptly by midnight. Only recommend if you are looking for a tourist resort in a lovely location but without a sense of local flavor.

10/10 Excellent

Sally & Tom, Mulmur, ON , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great area
This was an amazing experience -- we thoroughly enjoyed ourselves. We found that the food was beyond 5 star...and the feel of the entire hotel was just wonderful The only negative thing that we found during our stay there, was that the internet was a bit flakey -- had to keep putting in the password during the sessions, and since we paid extra for this service for the week, we were a bit disappointed in its performance. Otherwise the place is really wonderful. We especially liked the area, walking along the seawall was outstanding and the many places to eat and drink within minutes of the hotel were outstanding. Would never get tired of looking at the sea.

6/10 Okay

Diana

Liked: Cleanliness, staff & service, amenities
Sehr guter Service, gute Lage, gute Auswahl beim Frühstück. Aber es ist komplett auf älteres Publikum ausgerichtet. Möbel altbacken und in die Jahre gekommen.
Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

PORTIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic thanks you for a great weekend
Stayed 3 nights in Aug 2023

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel mit sehr gutem Service
Wir waren leider nur eine Nacht im Hotel Serrano Palace, werden aber definitiv gerne wieder einmal kommen: vom Hotelzimmer bis zum Restaurant: Ausstattung und Service lassen keine Wünsche offen. Sehr zu empfehlen!
Stayed 1 night in Oct 2022

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God værdi for pengene
Et ældre hotel, med god placering. Rigtig god morgenmad og aftens buffet.god værdi for pengene.
Stayed 7 nights in Oct 2021

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Boende
Den stranden som tillhörde hotellet var inget likt bilderna. Liten och inträngd. Kvällsmusik som inte var passande för tyska pensionärer som övervägde. Trevlig och rolig personal i receptionen. Proffsig pianist som spelade på flygel vid frukost. Annars var restaurangen som en matsal. Fräscht men kvar i tidigt 90-tal i inredning. Vi tog bilen till stränder på annat håll.
Stayed 4 nights in Oct 2021