Now Emerald Cancun

3.5 star property
4.5-star beachfront property near Delfines Beach

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Now Emerald Cancun

Photo gallery for Now Emerald Cancun

9 bars/lounges, poolside bar
3 outdoor pools
Junior Suite | Premium bedding, minibar, in-room safe, desk
12 restaurants, Italian cuisine
Massage

Overview of Now Emerald Cancun

Reviews
6.8

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Blvd. Kukulcan km 19.5 mz 55 lt 60, ZH., Cancun MX, 9 si, Cancun, ROO, 77500
  • Popular LocationIberostar Cancun Golf Course12 min walk
  • Popular LocationEl Rey Ruins18 min walk
  • Popular LocationDelfines Beach3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive

Room options

Junior Suite

  • 371 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and El Rey Ruins is within 2 miles (3 km).

What's nearby

  • Iberostar Cancun Golf Course - 12 min walk
  • El Rey Ruins - 18 min walk
  • Delfines Beach - 3 min drive
  • Ventura Park Cancun - 5 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 9 min walk
  • Km 19.5 - 1 min walk
  • Restaurant las Fuentes - 15 min walk
  • Sun Palace - 11 min walk
  • Zai - 18 min walk

About this property

Now Emerald Cancun

4.5-star beachfront property near Delfines Beach
Now Emerald Cancun is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Now Emerald Cancun offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have WiFi for a fee.

There's an onsite business center. A nightclub, spa services, and a terrace are also featured at the luxury Now Emerald Cancun.

  • 387 guestrooms or units
  • 12 dining venues
  • 9 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Bar by the pool
Now Emerald Cancun offers 387 accommodations with private pools and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Cancun property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Sensoria. Services include massages.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 25 per 24-hour period)
  • Available in some public areas: WiFi (USD 25 per 24-hour period)

Food and drink

  • Free buffet breakfast available daily
  • 12 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Private pool
  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Outdoor space

  • Balcony/patio

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Now Emerald Cancun

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 25.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Cancun
Grand Oasis Sens Lifestyle Adults All Inclusive Hotel
Grand Oasis Sens Lifestyle Adults All Inclusive
Now Emerald Cancun Cancun
Now Emerald Cancun All-inclusive property
Now Emerald Cancun All-inclusive property Cancun

Frequently asked questions

How close is Now Emerald Cancun to the airport?

Now Emerald Cancun is 7.6 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Now Emerald Cancun have an airport shuttle?

Airport shuttle services are not available at Now Emerald Cancun.

How close is Now Emerald Cancun to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Now Emerald Cancun offer free breakfast?

Now Emerald Cancun offers free buffet breakfast every day.

Is there a casino at Now Emerald Cancun?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at Now Emerald Cancun?

Check-in begins at 3 PM.

Is there free parking at Now Emerald Cancun?

Free parking is not available at this property.

Does Now Emerald Cancun have a pool?

Now Emerald Cancun features 3 outdoor pools.

Does Now Emerald Cancun have a restaurant?

Now Emerald Cancun is home to Moonlight, which features Italian cuisine.

Does Now Emerald Cancun have a spa?

Pamper yourself with a day at Sensoria, where you can enjoy massages.

How close is Now Emerald Cancun to downtown Cancun?

Now Emerald Cancun is 3.8 mi away from Avenida Kukulkan.

Now Emerald Cancun Reviews

Reviews

6.8
Rating 10 - Excellent. 27 out of 95 reviews" "
Rating 8 - Good. 21 out of 95 reviews" "
Rating 6 - Okay. 22 out of 95 reviews" "
Rating 4 - Poor. 14 out of 95 reviews" "
Rating 2 - Terrible. 11 out of 95 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing.

8/10 Good

Joe, Iowa

Liked: Cleanliness, staff & service, room comfort
Lots of relaxation!
Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would not return
My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful.

4/10 Poor

Thomas

Disliked: Staff & service
Sucked
This place needs some work. Not that great at all.

4/10 Poor

Janelle, Oregon

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated hotel that tries to appear sexy.
Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

C, US

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Delapidated hotel trying to save face
Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound).

10/10 Excellent

Alexandre, US

Liked: Cleanliness, staff & service, room comfort
Very good choice
After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise . The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great. Thank you guys.

10/10 Excellent

scott, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort