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Citadel Hotel

Hotel near Port of Calais in Calais

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Photo gallery for Citadel Hotel

Superior Double Room | Free WiFi
Exterior
Lobby lounge
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels
Superior Twin Room | Free WiFi
Reviews
5.6

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
28 RUE ROYALE, Calais, Pas-de-Calais, 62100
  • Popular LocationCalais Hotel de Ville9 min walk
  • Popular LocationCalais Lighthouse9 min walk
  • Popular LocationPort of Calais7 min drive
  • AirportLille (LIL-Lesquin)83 min drive

Room options

View all photos for Family Room, Connecting Rooms

Free WiFi

Family Room, Connecting Rooms

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Free WiFi

Superior Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property amenity
Holiday Inn Calais, an IHG Hotel
Pet friendly
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very Good, (813)
The price is $96
per night
$109 total
includes taxes & fees
Jun 7 - Jun 8
Holiday Inn Calais, an IHG Hotel

About the neighborhood

Calais

Calais City Center stay.A stay at this Calais City Center hotel places you steps from Musee des Beaux-Arts et de la Dentelle and within a 5-minute walk of Parc Richelieu. Tour de Guet and Eglise Notre Dame are also within half a mile (1 km).

What's nearby

  • Calais Hotel de Ville - 9 min walk
  • Town Hall - 9 min walk
  • Calais Lighthouse - 9 min walk
  • Calais Beach - 19 min walk
  • Port of Calais - 7 min drive

Getting around

  • Calais City Station - 5 min walk
  • Lille (LIL-Lesquin) - 84 min drive

Restaurants

  • Café de la Tour - 3 min walk
  • Family Pub - 1 min walk
  • Histoire Ancienne - 1 min walk
  • Café de Paris - 2 min walk
  • Le Chill - 3 min walk

About this property

Citadel Hotel

Hotel near Port of Calais in Calais
WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Calais hotel is smoke free.

  • 9 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Newspapers for purchase
  • No smoking on site
Citadel Hotel offers 9 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 7 per night)
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee: EUR 7 per person

Room amenities

Entertainment

  • TV

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately EUR 7 per person
  • Self parking fee: EUR 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadel Hotel Calais
Citadel Hotel
Citadel Calais
Citadel Hotel Hotel
Citadel Hotel Calais
Citadel Hotel Hotel Calais

Frequently asked questions

How close is Citadel Hotel to the airport?

Citadel Hotel is 75.8 mi (84-min drive) away from the Lille (LIL-Lesquin) airport, the closest popular airport to the property.

Does Citadel Hotel have an airport shuttle?

Airport shuttle services are not available at Citadel Hotel.

How close is Citadel Hotel to the beach?

This hotel is 1.1 mi (7-min drive) from Calais Beach and 1.7 mi (9-min drive) from Baraques Beach. Don't forget your sunscreen!

Does Citadel Hotel offer free breakfast?

Free breakfast isn’t provided at Citadel Hotel, but breakfast is offered for a fee of EUR 7 per person.

Is there a casino at Citadel Hotel?

No, there is no casino at this hotel.

What time is check-in at Citadel Hotel?

Check-in start time: 4 PM; Check-in end time: 8 PM.

Is there free parking at Citadel Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 7 per night.

Does Citadel Hotel have a pool?

Citadel Hotel does not have a pool.

Does Citadel Hotel have a spa?

There are no spa services available at this hotel.

How close is Citadel Hotel to downtown Calais?

Citadel Hotel is 0.6 mi away from Calais.

Citadel Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 16 out of 75 reviews" "
Rating 4 - Poor. 20 out of 75 reviews" "
Rating 2 - Terrible. 15 out of 75 reviews" "

7.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ines

Convenient
Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.
Stayed 1 night in Aug 2018

2/10 Terrible

Naresh

Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was clean. You get what you pay for.
Stayed 1 night in Jun 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.
Stayed 1 night in Jun 2018

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was scammed.
Hotel was locked up on arrival, it was pouring with rain. I tried the buttons no joy. I then noticed a piece of appear to call. Not mowing the local code I had to find that then call the number. Someone replied and said they would come. Someone did and we went inside. No booking on there system they said. Hotel full. Hotels.com no good they said. I was not happy. We have another hotel not far I you go there we have one room left. So in the pouring rain what else could I do. I was dire, filthy, old. No wifi, shower head broken off and a piece of cord for a shower. Bed was filthy. I eat tried to sleep, couldn't and left after 5am. Funny though that they said go to the room and I can pay when I come down, they they had taken payment by the time I came back so they found the booking. I was not pleased I was not in what I booked, as I had stayed there before with the BBC. This was a scam, total scam, never again will I be booking this way.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
ideal for stop over
central location, good for stop over, good value for rate..
Stayed 1 night in Dec 2017

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities, room comfort
Decent out of the Calais Budget hotels.
I returned here, after trying out all the local lowest price hotels, that's 25-35 euro. I'd rate them in this order Belazur & Citadel - yes Beffroi, Pacific - no not unless others are booked out Marie Tudor - no don't even think about it. Citadel room, I've stayed in 3 of the 9, are fine for cleanliness. Hard to work out how to use the TVs, the water in the showers can be variable, but rooms renovated, warm, not damp smelly like Pacific and Marie Tudor. Worst part is having to go to Belazur to collect the key, that's a pain and should be clearly written on the adverts on hotels.com.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Outside was warmer than the hotel room
No heating when we told the reception he just shrugged it off with no attempt to rectify the problem and it was cold that night. Perfect for those who don't like heat or warmth !
Stayed 1 night in Sep 2017

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FREEZINGHELL.com
Shockingly, the Citadel hotel, in Calais', was closed when I arrived: along with four others: some local 'scandal', involving the Police, according to locals. While trying to find somewhere else, I had my wallet pickpocketed, and I spent a rather 'purgatorial' night on a park bench. I'm currently trying to get my money back from Hotels.com. No 'accommodation' on that score either, as yet.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
One night only
No lift but four flights, not all rooms have own toilet which is not mentioned in the ads, showers inadequate- too small and little pressure. Worst of all the reception only operates for one hour from 4pm - 5pm so it is almost impossible to get in touch with them (they pack the phone away and don't answer or have a message service)