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Crystal Garden Resort & Restaurant

3.5 star property
3.5-star hotel near Cairns Esplanade, connected to a shopping center

Choose dates to view prices

Photo gallery for Crystal Garden Resort & Restaurant

Outdoor pool
Property grounds
Family Room | Desk, soundproofing, iron/ironing board, free WiFi
Restaurant
Basic Apartment, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
18-24 James Street, Cairns North, QLD, 4870
  • Popular LocationCairns Esplanade12 min walk
  • Popular LocationCairns Base Hospital19 min walk
  • Popular LocationCairns Central Shopping Centre3 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)5 min drive

Room options

View all photos for Family Room

Family Room | Desk, soundproofing, iron/ironing board, free WiFi

Family Room

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room with Multiple Beds

Triple Room with Multiple Beds | Desk, soundproofing, iron/ironing board, free WiFi

Triple Room with Multiple Beds

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Basic Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Basic Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $83
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$91 total
includes taxes & fees
May 16 - May 17
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About the neighborhood

Cairns

Cairns North stay.With a stay at this Cairns North hotel, you'll be within half a mile (1 km) of Cairns Esplanade and 2 miles (3 km) of Cairns Esplanade Charles Street Parkland. Rondo Theatre and Cairns Base Hospital are also within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 12 min walk
  • Cairns Base Hospital - 19 min walk
  • Cairns Central Shopping Centre - 3 min drive
  • Cairns Night Markets - 3 min drive
  • Cairns Marlin Marina - 5 min drive

Getting around

  • Cairns Station - 3 min drive
  • Cairns Intl. Airport (CNS) - 5 min drive

Restaurants

  • Guyala Cafe - 10 min walk
  • Brother Jenkins - 12 min walk
  • Bayleaf Balinese Restaurant - 20 min walk
  • Cock & Bull - 14 min walk
  • Smith Street Cafe - 5 min walk

About this property

Crystal Garden Resort & Restaurant

3.5-star hotel near Cairns Esplanade, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. An area shuttle within 5 kilometers and a casino shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Garden Resort & Restaurant. Self parking is free.

This 3.5-star Cairns hotel is smoke free.

  • 20 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Crystal Garden Resort & Restaurant offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 5 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Porch/lanai

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

How close is Crystal Garden Resort & Restaurant to the airport?

Crystal Garden Resort & Restaurant is 3 mi (5-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Garden Resort & Restaurant?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on May 3, 2024 start from $90.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Garden Resort & Restaurant have an airport shuttle?

Airport shuttle services are not available at Crystal Garden Resort & Restaurant.

How close is Crystal Garden Resort & Restaurant to the beach?

This hotel is 12.9 mi (23-min drive) from Palm Cove Beach and 6.3 mi (10-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Crystal Garden Resort & Restaurant offer free breakfast?

Crystal Garden Resort & Restaurant does not offer free breakfast.

Is there a casino at Crystal Garden Resort & Restaurant?

No, there is no casino at this hotel, but Reef Hotel Casino (4-min drive) and Cazalys Cairns (6-min drive) are nearby.

What time is check-in at Crystal Garden Resort & Restaurant?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Crystal Garden Resort & Restaurant?

This hotel offers free self parking.

Does Crystal Garden Resort & Restaurant have a pool?

Crystal Garden Resort & Restaurant features an outdoor pool.

Does Crystal Garden Resort & Restaurant have a restaurant?

Yes, there is a restaurant on site.

Does Crystal Garden Resort & Restaurant have a spa?

There are no spa services available at this hotel.

How close is Crystal Garden Resort & Restaurant to downtown Cairns?

Crystal Garden Resort & Restaurant is 1.4 mi away from Cairns.

Crystal Garden Resort & Restaurant Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 230 reviews" "
Rating 8 - Good. 92 out of 230 reviews" "
Rating 6 - Okay. 50 out of 230 reviews" "
Rating 4 - Poor. 30 out of 230 reviews" "
Rating 2 - Terrible. 21 out of 230 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

angelo

Liked: Staff & service, amenities, property conditions & facilities
Nice clean place with an awesome pool. Locked car park at night felt nice and safe
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waist your time or money.
Do not waist your time with this place. We got there and there was no one at reception. We tried to call and call and waited and waited. In the end we just left Then when we tried to get a refund they denied us a refund and told us they had camera footage of staff at the reception. The lie and lie. Worst costumes service ever.
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Traveled with partner
Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
Stayed 1 night in Oct 2023

6/10 Okay

martin

Business traveler
Disliked: Cleanliness
Central enough and quiet Not very clean. Pretty old and a bit run down
Stayed 3 nights in Aug 2023

6/10 Okay

Jackson

Business traveler
Disliked: Cleanliness, property conditions & facilities
Easy late check in. Cold shower in the morning was a bit sad.
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Staff & service
Yes the hotel has been around for a while needs a good repaint to bring it up to scratch, floor tiles need to be looked at, time has taken its toll on white tiles. it doesn't need to be done straight away you can do a room at a time.
Stayed 2 nights in Sep 2023

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Convenience at a reasonable price.
It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
Stayed 1 night in Sep 2023

4/10 Poor

Ross

Traveled with partner
Disliked: Amenities
Room was very ordinary, checked in, took a look around and left. Old and shabby, nothing like the advertised photos. Very, very disappointed.
Stayed 1 night in Sep 2023

8/10 Good

Alan William

Traveled with partner
Liked: Amenities
Room was neat and clean, for an aged property. Was value for money. Not a lot of food outlets available in close proximity. Beds felt clean and comfortable, which is the main reason for stay.
Stayed 1 night in Aug 2023