4/10 Poor
Philip
Dec 10, 2023
Disliked: Cleanliness, property conditions & facilities, room comfort
All Super 8 locations not created the same
I always want to leave a positive review and be as optimistic as possible, but this Super 8 was extrememly disappointing. The clerk was nice enough to see if there was a non-smoking room available as I must have forgotten requesting such in making the reservation. She did find the cleaning staff, and apparently were able to find a room. But when I opened the door, it was in complete disarray, either due to work being done, or some disrespectful prior occupants. The bed was covered with things. I left immediately, and the clerk had to give me a smoking room. That was my own fault in not specifiying such. But even this rentable room had issues. I can deal with the wear and tear, but in the December cold, one needs to have a functioning heater. Worse, the bed had a sheet and a bed cover. No blanket. Normally, I like it cool when I sleep, but ideal sleep temperature is 62 to 67. It must have been barely 60 something, and no blanket. Unacceptable. Admittedly, I made no mention to the desk staff, as they could possibly addressed the situation, but to me, items are integral to a good night of rest. As I paid for two good nights of rest, and got none, I am very displeased with this location as it leaves me irritable today. I didn't need to be in Butler, so I regret not investigating other hotels throughout the Pittsburgh area. Caveat emptor.
Philip
Stayed 2 nights in Dec 2023