I booked this hotel months in advance. Arranged a taxi from the train station with them, when the taxi took me to another hotel I was confused (despite his pick up sign saying Hotel Old Bulkhara). This different hotel told me old bukkara was closed and I was moved there. We were emailing just days before and they mentioned nothing about a hotel move. Ironically later I met tourists who were staying at Old Bukhara, which in fact was not closed. I also had booked with Old Bukhara well before them, yet was "kicked out" to this other hotel. The replacement hotel was a similar quality and similar location, I give a bad review because of how unprofessional that is to give no warning, even as we were emailing just days before. And no appology at all from replacement hotel. I am a seasoned traveler, but if I was an older tourist (as uzbekistan seems to have a lot of ) id feel "kidnapped" by a cab taking me to a different hotel with no warning, and also angered to be taken to a hotel I did not book.