The Residence Bintan

5.0 star property
Upscale beachfront hotel with 2 restaurants

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The Residence Bintan

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
View from room
Premium bedding, minibar, in-room safe, desk
BBQ/picnic area
2 restaurants, breakfast served

Overview of The Residence Bintan

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Popular LocationSanta Maria Cave39 min drive
  • Popular LocationTrikora Beach42 min drive
  • Popular LocationTanjung Pinang Ferry Terminal43 min drive

Room options

Deluxe Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Room, 1 Bedroom, Terrace (Garden)

  • Sleeps 3
  • 1 King Bed

Deluxe Villa, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Garden Suite (Upper)

  • Sleeps 3
  • 1 King Bed

Sea View Suite (Upper)

  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Bintan

Beachside getaway.At this Bintan hotel, you'll be within 20 miles (32 km) of Trikora Beach and 25 miles (40 km) of Tanjung Pinang Ferry Terminal.

What's nearby

  • Santa Maria Cave - 39 min drive
  • Trikora Beach - 42 min drive
  • Tanjung Pinang Ferry Terminal - 43 min drive
  • Ria Bintan Golf Club - 92 min drive
  • Bintan Lagoon Resort Golf Club - 94 min drive

Restaurants

  • Kedai Kopi Wani - 15 min drive
  • Sunmoon Kelong Restaurant - 21 min drive
  • Dapur Mimi - 17 min drive
  • Kedai Kopi CAHAYA Special Otak-Otak - 21 min drive
  • Kedai kopi "ARMED" - 20 min drive

About this property

The Residence Bintan

Upscale beachfront hotel with 2 restaurants
Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan like a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room, and a fitness center. Free self parking is available.

This 5-star Bintan hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Residence Bintan offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations are furnished with single sofa beds and desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Bintan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 720000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 720000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have an airport shuttle?

The Residence Bintan offers a free airport shuttle, available 24 hours a day, on request.

How close is The Residence Bintan to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does The Residence Bintan offer free breakfast?

The Residence Bintan does not offer free breakfast.

Is there a casino at The Residence Bintan?

No, there is no casino at this hotel.

What time is check-in at The Residence Bintan?

Check-in start time: 3 PM; Check-in end time: 9 PM.

Is there free parking at The Residence Bintan?

This hotel offers free self parking.

Does The Residence Bintan have a pool?

The Residence Bintan features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does The Residence Bintan have a restaurant?

There are 2 onsite restaurants, offering options like brunch and light fare.

Does The Residence Bintan have a spa?

This hotel has a spa, which features body scrubs, body treatments, and body wraps.

How close is The Residence Bintan to downtown Bintan?

The Residence Bintan is 14.9 mi away from Bintan.

The Residence Bintan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 357 reviews" "
Rating 8 - Good. 91 out of 357 reviews" "
Rating 6 - Okay. 13 out of 357 reviews" "
Rating 4 - Poor. 8 out of 357 reviews" "
Rating 2 - Terrible. 2 out of 357 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023

8/10 Good

Han

Stayed 2 nights in Dec 2023

10/10 Excellent

Jainy Hazim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star accommodations and some of the most thoughtful, friendly and attentive staff I've had anywhere. Restaurants are very good, spa was great and the whole area feels private and cosy, with easy access via foot or bicycles (2 of which are provided for eat villa). It's pretty self-contained and excellent if you want privacy and a quiet resort that's great for couples or families. Some of the less positive aspects is that it's quite far from the ferry terminal (about an hour) and can be a bumpy ride on a minivan. I don't think the activities are many for big families with really active kids and adults. Lastly, the beach isn't great at all. I guess Bintan isn't really known for its pristine beaches, but the one at this resort is muddy and almost unsightly. Maybe it's just the monsoon season. Also, it faces east so no picturesque sunset beach photos (not a problem for me).
Stayed 2 nights in Dec 2023

10/10 Excellent

Yixin

Stayed 3 nights in Dec 2023

10/10 Excellent

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, great for families
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was over an hour from the ferry terminal so that was a negative factor for us when considering door-to-door travel. The staff were really fantastic, they definitely made the trip a pleasant experience and did everything to make us welcome and any support we needed. If the staff were not so amazing we would have been disappointed. The breakfast was great. The in-room dining food was ok, chips were often cold and not enjoyable, there was a limited selection of food, good for only 3-4 days. The rooms were of an ok standard, the cleanliness was excellent, and the housekeeping was great too. And the water boys, very fast. The kids rope course was closed, not advised in advance. The ATV and water sports staff were amazing too. Based on what we spent and the travel time though, in hindsight, I would have chosen a place in Phuket, close to restaurants and within 20 minutes of the airport. More variety and similar quality.
Stayed 4 nights in Nov 2023

10/10 Excellent

Buck Hong

Stayed 3 nights in Nov 2023