The staff did not even assist us in our bags. We ask for the wifi password, but did one of the employee hesitate. Lots of their employees particularly waiter and security our busy on their cellphone and just sit. Even the receptionist in that area is not accommodating. We ask if the rooms are full. She said lots of rooms are available, so we request if we can have an early check in which i know is possible. but she said no. very inconsiderate. the hotel advertise peace and tranquillity but their staff is noisy and speak loud. the pool is dirty.