See all properties

The Spencer Hotel

4.0 star property
4-star hotel near Shore City Shopping Centre

Choose dates to view prices

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room | LCD TV

Spencer One-Bedroom Suite

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Spencer Studio Room

Spencer Studio Room | In-room safe, desk, laptop workspace, blackout drapes

Spencer Studio Room

  • 312 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony | In-room safe, desk, laptop workspace, blackout drapes

Spencer Studio Room with Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room | LCD TV

Spencer One Bedroom Suite with Balcony

  • 635 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV

Spencer One-Bedroom Suite Balcony & View

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Spencer Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 428 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raksha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located centrally with gorgeous views and facilities such as pool and spa. Me and my partner enjoyed our stay.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ange

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Would not have known this was a VIP status hotel. Had to ask for perks, she then replied "it's just 2 drink vouchers" asked.if they were with the info.given & she replied no & went to get them. No room upgrade offered/mentioned. Beds were uncomfortable and rooms not serviced during 2 night stay. The pool is great for Summer and spa pool bigger than most. Nice view over the city from room. Also easy walk to array of dinning options. Bath room looked a little dated.
Stayed 2 nights in Jan 2024

8/10 Good

Pru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Takapuna
Buis trip, always great to stay here, handy to everything I need, central yet far enough out to work for me
Stayed 2 nights in Jan 2024

6/10 Okay

Megan

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Didn’t realise we weren’t getting our room serviced until every third day (we were only staying three days). Had to ask every day for milk and coffee. Also no one manning the desk so you have to ring or go back later. Location was great for walking to restaurants and shopping and beach which was great. Hubby happy as had a pod coffee in the room but again had to ask for more pods.
Stayed 3 nights in Jan 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities
I have stayed at the Spencer Hotel a number of times last year and have the room to be of good quality and clean. This stay, however, was disappointing in terms of on arrival in my room finding an unclean bathroom. The plughole of the bath/shower was filled with hair from previous guests. Once I had removed most of this the plug was continually blocked while the shower was on. As well as this, the TV in the lounge was out of action showing a weak signal sign on the screen. There were a number of other issues withthe overall cleanliness and state of the room. Overall disappointing. I did receive an apology from the receptionist on check out though.
Stayed 1 night in Jan 2024

8/10 Good

Brett, North Ryde

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms at the Spencer are becoming dated. The paint on the roof in the shower was all flaky and falling off. Our room was not cleaned the entire stay. On day 3 we had to all and ask to replace our towels. We used to love staying here but I feel that may have been our last visit.
Stayed 4 nights in Jan 2024

8/10 Good

Penelope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024