8/10 Bueno
Donavon B., Seymour
1 jun. 2024
Le gustó: Limpieza
Nice place, great location. Need to be a little more user friendly
The location of this property is great! We love the area and have satyed here multiple times. The check in process was fine and easy but had to be done at a separate location. I am not sure why we had an actual key, when so many other places use keyless entry, was a hassle to have to take it every where we went, always asking each other "You got the key"? The condo itself was nice mostly modern, could use a few updates, but nothing more than the average place. While having flown in it would've been nice to have had accessibility to items to make out beach visits better. There were no beach towels, chairs or anything for that matter. I mean it's a condo on the beach! We did have a air conditioning issue, its stopped working! I did just as instructed by property management and set temp to no less than 72°, even set it at 73°. Still stopped working when the days got extremely warm. And this was end of May what's going to happen the next few months when it gets hot?! Maintenance came said yep its not working we'll have to send a technician. And I understand protocol, but several hours later when we checked out, no one had came. At least it happened during our last 24 hrs of stay. I did pay for a late check out, which management says they will refund after I asked, since this happened. Overall good time, mainly due to area and company! But for what is paid for a weeks stay. I would expect better from a company that boasts it has over 350 properties up & down the coast.
Donavon B.
Se hospedó 5 noches en mayo de 2024