Well, first let me state the positives. The location is perfect. It's steps from the beach. We could bring our 2 fur babies too which is awesome. As far as Bayley Rentals goes, Allison, Monique and Melissa were great. All of them, especially Allison, went above and beyond to make us as comfortable as possible. She really made us feel welcomed, and wanted. The maintenance man Greg, who had to come fix the shower (it was broken,) was amazing. My husband and I really enjoyed him being there! Thanks again Greg!! Now...the cottage...quite a disappointment to say the least. Can you say old?? Needs MAJOR renovations!! Appliances and furniture are archaic. And if it wasn't for Allison, it would have had no a/c. She had to purchase it with her own money. There are 3 and a 1/2 rooms and one air conditioner, a floor unit when you 1st enter the cottage. When we got there, the heat was stifling. And the cool air does not reach the entire cottage. For the money we paid there should have been more than that. There was no kitchen table and no coffee table so we had nowhere to eat until Allison brought us a coffee table, which was great. The refrigerator handle was broken off, and we tried to cook a pizza in the ancient oven, but it caught on fire after 6 minutes. The fire alarm was going off for almost half an hour. As far as getting a hold of anyone after hours for help, it's pretty much impossible. We locked ourselves out one night, and would have had to call a locksmith if it wasn't for the neighbors next door, who had a key, thank goodness. We tried getting a hold of someone at Bayleys by phone and text several times, to no avail. There is even a number to press for emergencies, but no one answers or returns your call. The shower is so old and cheap that it rocks back and forth. The shower head was broken, and sprayed all over the bathroom. The bathroom rugs were disgusting. They looked like they hadn't been washed in years. My husband had to go back home a few days early, to return to work. He is a tractor trailer driver. The morning he was coming to pick me up, he got SLIGHTLY held up, which happens sometimes in his line of work. When I explained this to Bayleys, and asked them if I could stay until he got there, Sarah said no, even though I would have no where to go. I was so upset I was sick. After my husband called them, they finally agreed to let me wait. Definitely not returning.