4/10 Malo
Jazmin G.
30 dic. 2024
No le gustó: Limpieza
Needs Improvement
When we were searching for a cabin in Big Bear, we came across Boulder Bay. The photos looked cute, and the location was great. This is the second property I have stayed at that is managed by Evolve, and both homes were in the same condition. I believe that with a little maintenance, paint, love and care, both homes could be fabulous places to stay.However, I’m not sure if the unit was actually cleaned before our arrival. There was dirt and dust everywhere. I understand that it's in the mountains, making it difficult to keep the place spotless, but it seemed like the unit had not been properly cleaned. There was trash in the bathroom, wrappers left in the shower, and the shower itself was not cleaned. Additionally, there was food on the chairs, no clean sponge provided, no soap for hand washing or dishwashing, and only three towels in the bathroom.The heating was only provided by floor heaters and a fireplace. Everything appeared dirty. It was unfortunate because the home is charming and the location is excellent, but it was uncomfortable to stay there.
Jazmin G.
Se hospedó 2 noches en diciembre de 2024