2/10 Terrible
Rebecca B.
18 ago. 2022
Terrible Support From Nest Host!
Upon check in there was literally NO support. Nest Host reached out to ask if I needed anything and then NEVER got back to me.! They don't work weekends (lol in itself a joke) but I was there 5 nights heard NOTHING from them after reaching out for support!
There were no dish clothes, no cutting board and no decent knives. Paying for a 5 day with ZERO support isn’t what I’d call value.
The place is advertised as park like but the yard was a dump with cob webs all over the entrance and step. There was no outdoor area to sit or chairs.
The sheets were pilled so it felt like sleeping on sandpaper. I reached out but there was literally NO REPLY! There were no cleaning supplies. I had to wipe the table, counters and stove with paper towels. There were no extra sheets or any kind of bedding. The worst part was THERE WAS NO SUPPORT! Total RIP OFF and I am very angry that I paid that kind of money to be treated so dismissively!
These arrangements need to work for both parties and this one didn’t work for me. NEVER stay at a place managed by Nest Host - they provide no support!
Suggestions - stock the place with basic cleaning supplies, cooking equipment and better sheets. Clean up the yard - cobwebs at door, fix the gate (it was impossible to open it and you have to squeeze through with bags)!
Provide some outdoor chairs.
But most important-give your guests the respect of providing them with support and a follow up to their needs.
Rebecca B.
Se hospedó 5 noches en agosto de 2022