Raffles Makkah Palace

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Raffles Makkah Palace

Bar (on property)
Car charging station
Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated
Reception
Rooftop terrace
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Popular LocationAbraj Al-Bait Towers3 min walk
  • Popular LocationGreat Mosque of Makkah4 min walk
  • Popular LocationKaaba4 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)73 min drive

Room options

Signature Suite, 1 Bedroom (Haram View)

  • Sleeps 4
  • 1 Double Bed

Panoramic Suite, 1 Bedroom (Kaaba View)

  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 2 Bedrooms, City View

  • Sleeps 6
  • 1 King Bed

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • Sleeps 6
  • 1 King Bed

Signature Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 Double Bed

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 2 Bedrooms (Haram View)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Makkah

Al Hajlah stay.At this Al Hajlah hotel, you'll be well placed to visit Great Mosque of Makkah and Kaaba, both within a 5-minute walk. Well of Zamzam and Abraj Al-Bait Towers are also within half a mile (1 km).

What's nearby

  • Abraj Al-Bait Towers - 3 min walk
  • Well of Zamzam - 3 min walk
  • Great Mosque of Makkah - 4 min walk
  • King Fahad Gate - 4 min walk
  • Kaaba - 4 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ستاربكس
  • رافلز كريميري - 3 min walk
  • Baker’S Boy - 1 min walk
  • مطعم قصر مكة رافلز - 1 min walk
  • Tim Hortons - 1 min walk

About this property

Raffles Makkah Palace

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 2 restaurants and 2 coffee shops/cafes on site. WiFi is free in public spaces. Raffles Makkah Palace offers its guests a full-service spa and a health club. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Raffles Makkah Palace.

This 5-star Makkah hotel is smoke free.

  • 226 guestrooms or units
  • 20 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Built in 2007
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Raffles Makkah Palace offers 226 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include minibars and safes. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Malay

Property amenities

Family friendly

  • DVD player
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Makkah Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 1000.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Rollaway bed fee: SAR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Raffles Makkah Palace.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

How close is Raffles Makkah Palace to the airport?

Raffles Makkah Palace is 59.3 mi (74-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Raffles Makkah Palace?

As of May 6, 2024, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on May 11, 2024 start from $342.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Raffles Makkah Palace have an airport shuttle?

Airport shuttle services are not available at Raffles Makkah Palace.

Does Raffles Makkah Palace offer free breakfast?

Free breakfast isn’t provided at Raffles Makkah Palace, but buffet breakfast is offered for a fee of SAR 130 for adults and SAR 65 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Raffles Makkah Palace?

No, there is no casino at this hotel.

What time is check-in at Raffles Makkah Palace?

Check-in begins at 4:00 PM.

Is there free parking at Raffles Makkah Palace?

Free parking is not available at this hotel.

Does Raffles Makkah Palace have a pool?

Raffles Makkah Palace does not have a pool.

Does Raffles Makkah Palace have a restaurant?

Yes, there are 2 restaurants on site.

Does Raffles Makkah Palace have a spa?

This hotel has a spa, which features sports massages, reflexology, and facials.

How close is Raffles Makkah Palace to downtown Makkah?

Raffles Makkah Palace is 0.7 mi away from Makkah.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 362 out of 492 reviews" "
Rating 8 - Good. 84 out of 492 reviews" "
Rating 6 - Okay. 19 out of 492 reviews" "
Rating 4 - Poor. 12 out of 492 reviews" "
Rating 2 - Terrible. 15 out of 492 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

sejal

Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Huda

Stayed 2 nights in Dec 2023

10/10 Excellent

smara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, only problem is the lifts outside the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Awdah

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Aliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing city hotel
Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Stayed 2 nights in Sep 2023

6/10 Okay

MOHAMMED

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
Stayed 3 nights in Jul 2023

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023