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Hotel Description

4.5-star beachfront hotel near El Manglar Golf Course

Beachfront retreat

Within 3 miles (5 km) of this Playa del Carmen hotel, you'll find El Manglar Golf Course and Maroma Beach. Also within 9 miles (15 km) are Dr. Alfredo Barrera Marin Botanical Garden and Tres Rios Ecopark.

All-inclusive

This all-inclusive hotel features a private beach, a full-service spa, and 8 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and get free valet parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 540 guestrooms also offer free WiFi and free minibar items. Other amenities include furnished balconies or patios, iPod docks, and LCD TVs with satellite channels.

Deluxe Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$384* Per night/room Oct 16 - Oct 17

Golden Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Emerald Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Diamond Suite Privilege

Bed Count 1 King Bed Maximum Occupancy 3 Max

Golden Superior Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Run of the House

Bed Count 1 King Bed Maximum Occupancy 2 Max

Valentin Imperial Rivera Maya All Inclusive - Adult Only ratings based on 307 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Valentin Imperial Rivera Maya All Inclusive - Adult Only

Everyone (24) Couples (15) Family (1)
5 out of 5
The grounds are gorgeous and so lush and well kept. The resort is BIG and a lot of walking, but we didn't mind it, especially after eating so much. The rooms are nice but pretty basic. The food is pretty good, but the buffets are repetitive each day.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 26, 2019 by VI

Dear guest, Thank you for sharing such kind words of the great service and holidays you experienced while you were here with us; it was truly a pleasure to have you around. You have a place right here waiting for you every time you wish it. Looking forward to welcoming you back with wide-open arms. Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.

5 out of 5
Loved every part of our stay. This is our second time at this resort. The only thing we would change would be more casual dinner options. Most every restaurant required long pants/collared shirts for dinner. We were all about shorts and t-shirts all week!

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 11, 2019 by Customer Care Team

Dear recent VIM guests, We really want to thank you for the positive impressions you have published about your recent stay at our resort; we are sure this has helped many travelers from Expedia Group community to confirm that our Valentin Imperial Maya Resort is the perfect hotel for their vacation. Please let us know as soon as you are ready to comeback, our great team will be ready to exceed your expectations again! Wishing you all the best,

5 out of 5
The property was beautiful with lush landscaping. It was very clean and the staff was extremely friendly.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Aug 11, 2019 by Customer Care Team

Dear guest, Thank you very much for your kind review and we are delighted you enjoyed your stay, in particular the service you were offered by my colleagues. It was a pleasure having you with us and we look forward to welcoming you back again very soon at Valentin Imperial Riviera Maya. With kind regards,

4 out of 5
This is a beautiful property. The staff is amazing. There is great entertainment at the larger pool during the day and int the main courtyard in the evening. The food was good but not great. The bed was a little stiff. All in all a wonderful place to have a vacation.

Posted by , from Austin Texas on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by VI

Dear guest Your kind words left nothing to the imagination. For sure, prospective guests who read your comments will be enticed to experience the same level of service and entertainment which you enjoyed during your holiday. May the wonderful memories of your stay entice you to return for another splendid holiday. Kind regards,

5 out of 5
This resort was beautiful. The grounds are very well kept and all of the facilities were kept very clean. Food is very important to me at these resorts, and I can honestly say that all the restaurants were great. I would say for the breakfast and lunch buffets, I preferred the location by the beach...food seemed to be fresher and more options. The bars and pools were very nice as well, like other resorts you have to reserve your chairs early. The fancier bar (i believe it's called Don Miguel) has pretty cool and unique drink choices...but follow the dress code because they will politely ask you to leave if not. The only draw back (and honestly it's not a big deal) was that there is a lot of foliage around the resort and while beautiful, you can't see the ocean from the actual resort grounds. They do have a beach bar so you can enjoy the ocean view. I read reviews about how large the resort was, and while it was larger, our room was in building 3 which was very central to everything so it really wasn't bad. Overall, we would definately come back to this resort.

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by VI

Dear guest Kindly accept our gratitude for the charming review that you have shared with regards to your recent stay at Valentin Imperial Riviera Maya. Your kind words left nothing to the imagination. For sure, prospective guests who read your comments will be enticed to experience the same level of service and entertainment which you enjoyed during your holiday. May the wonderful memories of your stay entice you to return for another splendid holiday. Kind regards,

5 out of 5
The Staff is very willing to guide you and make your stay a great experience ... will come back again

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 29, 2019 by VI

Dear guest, We can’t help but feel flattered for your kind words and the preference you have shown by choosing us for your vacations. We do hope you will return to Valentin Imperial Riviera Maya for another memorable experience. Kind regards,

5 out of 5
This resort was amazing! The grounds were beautiful and well-maintained, our room was spacious, the food and drinks were delicious, the beach was pretty and clean, the pool was huge, and every single employee was courteous and helpful. Every time we left our room, we returned to find it clean and stocked with drinks and towels. They even let us check out late! I highly recommend this resort if you're looking for a fun and relaxing time with no children. As two teachers, it was an ideal getaway!

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by VI

Dear guest, Thank you for choosing us as the hosts of your recent stay. For us it is a great pleasure to hear that your experience at this paradise of Valentin Imperial Riviera Maya was unique and memorable. We appreciate your kind comments regarding your recent experience at VIRM. We thank you for the time invested in sharing such warm comments with future travellers around the world. Best regards,

4 out of 5
This Adult Only Property is a Beautiful Resort. Staff is very friendly and welcoming. Very Clean. All restaurants are 5 Star food quality. Something for everyone. Quiet pools to Activity Pool. Only draw back is that water is usually rough and have very many Red Flag Days. So if you enjoy the ocean this wouldn't be the place to be.

Posted by , from Ottawa, us on Apr 13, 2019

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Comment from Hotel Management

Apr 15, 2019 by VI

Dear guest, Thank you for choosing us as the hosts of your recent stay. For us it is a great pleasure to hear that your experience at this paradise of Valentin Imperial Riviera Maya was unique and memorable. We appreciate your kind comments regarding your recent experience at VIRM. We thank you for the time invested in sharing such warm comments with future travellers around the world. Best regards,

4 out of 5
Staff and facilities very nice. First nites dinner ask for well done steak. Hadred in it. Beach attendant lied to us about availability said he had six open, didn't put our group down for any, then lied to 3 couples saying he didn't.

Posted by on Mar 22, 2019

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Comment from Hotel Management

Apr 1, 2019 by VI

Dear guest, Thank you for you kind comments and you for choosing Valentin Imperial Riviera Maya for your most recent trip. It is a pleasure to learn that you had a wonderful stay with us. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through our exclusive service. Please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again. Sincerely,

5 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 2, 2019 by VI

Dear guest, Thank you for choosing us as the hosts of your recent stay. For us it is a great pleasure to hear that your experience at this paradise of Valentin Imperial Riviera Maya was unique and memorable. We appreciate your kind comments regarding your recent experience at VIRM. We thank you for the time invested in sharing such warm comments with future travellers around the world. Best regards,

About the Valentin Imperial Rivera Maya All Inclusive - Adult Only

Location Carr.Fed.307 Chetumal, Playa del Carmen, QROO 77710

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Entertainment

  • Onsite live performances

Not included

  • Airport transfers
  • Spa/beauty facilities and services

  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • Taxes included
  • Spa/beauty facilities and services not included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included
  • Onsite live performances included

Property Features

Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Valentin Imperial Rivera Maya All Inclusive - Adult Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers an outdoor tennis court, a health club, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 15 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • Bar on the beach
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Il Olivo - This restaurant specializes in Italian cuisine and serves dinner only.

Ginger - This restaurant specializes in Japanese cuisine and serves dinner only.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only.

Mar y Tierra - This restaurant specializes in local and international cuisine and serves dinner only.

Alsace - This restaurant specializes in French cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

A private beach, an outdoor tennis court, and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a lazy river and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 174 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maya Imperial
  • Maya Imperial Valentin
  • Maya Valentin Imperial
  • Valentin Imperial All Inclusive
  • Valentin Imperial Maya
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You should know

  • Valentin Imperial Rivera Maya All Inclusive - Adult Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.