6/10 Aceptable
CJ F.
11 mar. 2024
Le gustó: Limpieza
Overall ok...
What was good: The place was clean, organized, and presented well. Would be a great place for a family to stay. Communication before was good, during was quick but not quite as helpful, and post was good.
Not so ok. We stayed for 4 night. A smoke detector was beeping in the bedroom/hallway for 3 of the 4 nights. We contacted one of the numbers they were quick to respond and said they sent someone to change the batteries, but the next night another beeping detector. Again quick to respond but still no resolution. The weird thing is; it beeped at night but for some reason in the AM it would not beep?! I took a video two of the nights as proof it was beeping.
Again they were great about responding, issue wasn't resolved. My only other comment would be they seemed pretty strict about clean up and plan to hit you with a $80 fee if you left anything they had to clean up outside the normal. They expect you to take all garbages out even through you get charged a cleaning fee, and they have a cleaning person come to clean the place.
At the end of our stay (most likely automation) they kept hammering us with reminders to check out as well as e-mails for reviewing the property. So I am.
Finally, they only provided 2 garbage bags, a small amount of dishwashing soap, 1 roll of toilet paper per bathroom. I understand things are tight, but it comes across as not very hospitable.
CJ F.
Se hospedó 4 noches en marzo de 2024