6/10 Aceptable
Andrea S.
9 may. 2025
Poorly Managed by American Star
This house is in a great location and has so much potential but it is poorly managed by American Star. It was not professionally cleaned. We did not receive face cloths. The Mickey Mouse pillow cases in the kids room were not washed. The BBQ we paid 49 to use was corroded and falling apart. The sliding door screen was torn. Half way through the week the gate code changed and we were not notified. Then to top it off we were charged 300 in damages for a bleach stained beach towel and a dirty bath towel. The host Jean was very responsive but I think she needs to visit the property personally to see the shape it’s in before allowing guests to be charged damages.
Andrea S.
Se hospedó 6 noches en abril de 2025