6/10 Aceptable
James M.
30 may. 2024
Le gustó: Limpieza
multi-week stay with family
My family stayed in the apartment for nearly 6 weeks during a home renovation. The apartment was accurate as advertised based on the photos but we did have some small to medium issues during our stay that would prevent me from staying here again:
Street noise - the unit is located just above the intersection and we would hear street noise of cars at all hours. It woke my family up multiple times.
Access to building - everything is managed through an online app the management company gives you access to. The day we arrived the access did not work and we were delayed getting moved in. While the management company always responded and tried to help, it seemed they were also confused and didnt understand the system well. We also lost access randomly in the middle of our stay and had a car full of crying children needing to use the bathroom while we were locked out of the building. Very frustrating experience.
After our stay, we were notified by the management company some of the linens needed replacing and there was a parking pass they could not locate and were charging me to replace. This was incredibly frustrating as the linens appeared to just need washing, and I never had a parking pass (all access was managed through the app). After paying for SIX WEEKS of rent to be charged for these things left us frustrated with the experience and we would not return or recommend staying here to friends or family.
James M.
Se hospedó 46 noches en abril de 2024